[Koha] Question about item types and overdue triggers

[Wagner, Jane]

Nicole, could you clarify a bit more?  Is there no way to system-wide set up a trigger for advance notices?  I think that you're saying it has to be configured in each patron record.  Looking at the messaging option in the patron record, it seems to be configurable for email, SMS, and RSS.  What I'd like to do is set up a standard email for advance notices to all patrons managed through the Notices and Overdue notice/status triggers tools.

Thanks.

Jane Wagner
Library Systems Analyst
PTFS Inc.
Content Management and Library Solutions
6400 Goldsboro Road, Suite 200
Bethesda, MD  20817
(301) 654-8088 x 151
jwagner at ptfs.com


-----Original Message-----
From: koha-bounces at lists.katipo.co.nz [mailto:koha-bounces at lists.katipo.co.nz] On Behalf Of Nicole Engard
Sent: Monday, March 09, 2009 12:54 PM
To: Heidi J. Oliversen
Cc: koha at lists.katipo.co.nz
Subject: Re: [Koha] Question about item types and overdue triggers

#1  - The advance notice is sent through the messaging that is
attached to the patron - not the statuses and triggers.
https://sites.google.com/a/liblime.com/koha-manual/Home/Table-of-Contents/Patrons/patrons-patron-information

#3 - Yes, it should

Hope that helps with those two :)

---

Nicole C. Engard
Open Source Evangelist, LibLime
(888) Koha ILS (564-2457) ext. 714
nce at liblime.com
AIM/Y!/Skype: nengard

http://liblime.com
http://blogs.liblime.com/open-sesame/



On Fri, Mar 6, 2009 at 4:43 PM, Heidi J. Oliversen <hjo at scls.lib.wi.us> wrote:
> Hi:
>
> Lurker here.  I've been researching the Overdue Notice /Status
> Triggers and I have a couple of questions.  If anyone can share their
> experiences I would appreciate it.
>
> 1. Does anyone use the Advance Notice of Item Due and, if so, how do
> you make the system send the notice before the item is due?  The
> field does not like negative numbers.
>
> 2. I noticed that the Demo database now has Item Types listed in the
> area that defines the "Defining default overdue actions" area.  Is
> anyone using the notice triggers based on item type instead of patron
> type?  Do you have to provide default information for both patron and
> item types in order to trigger notices?
>
> 3.  Does the system automatically add every Patron and Item type to
> "Defining default overdue actions" page?
>
> Thanks for any information you can share.
>
> Heidi J. Oliversen
> Circulation Technology Specialist
> South Central Library System
> 201 W. Mifflin St.  Madison WI 53703-2511
> 608-261-9109  hjo at scls.lib.wi.us
>
> _______________________________________________
> Koha mailing list
> Koha at lists.katipo.co.nz
> http://lists.katipo.co.nz/mailman/listinfo/koha
>
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