[Koha] Holds to pull question
Rich Boulet
rboulet at bluehill.lib.me.us
Sat Jun 13 07:44:38 NZST 2009
Hello Everyone:
I remain confused about how the 'Holds to Pull' report, linked at the
circulation menu of our Koha (3.01.00.014) installation. Our main objective
is to be notified about new hold requests in a manner that is free of
clutter.
So here is what happens: About 3 or 4 times a day we check that report to
see what new requests have been sent in by our patrons. Normally we
retrieve new items from the shelf (after changing the date range of the
report to include the latest requests), and scan them into the check in
function at the circ desk. This triggers the hold message and we then print
and confirm the hold.
Wouldn't you think that this would remove the items from that report, if not
instantly, then at least within a few hours? Is that how this report is
supposed to work? If so, what need to happen to remove satisfied holds from
this report. Oh, and the kicker is that for some reason, only certain items
stay on the holds to pull report. For example we currently have holds to
pull report that looks like this (assuming and hoping this list accepts
images):
Yet we have already confirmed the holds for each of the items, and their
statuses appear to be correct in the catalog. Why are these items remaining
on the report? Any suggestion appreciated.
Thanks,
Rich Boulet
Richard Boulet
Library Director
Blue Hill <http://www.bhpl.net/> Public Library
207.374.5515x13
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