Thanks, Liz. That was it exactly. We don't have the all/all default setup.

--Jim

On Mon, Jan 23, 2012 at 4:44 PM, Liz Rea <lrea@nekls.org> wrote:
I suspect that you have an incorrectly set default rule in your circ and fine rules, see this section of the manual, paying special attention to the section marked *Important*:

http://manual.koha-community.org/3.6/en/patscirc.html#circfinerules

The basic gist: every library must have a default-default rule set up, go ahead and add a new one if you're not sure.

There is also a system preference for "maxreserves" which should be defaulted to 50, but you may want to make sure that it's not set to 0. It's under "Patrons" in the system preferences.


Liz Rea
lrea@nekls.org


On Jan 23, 2012, at 4:29 PM, Jim Maroon wrote:


When a patron tries to place a hold from the OPAC, they receive a message "Sorry, none of these items can be placed on hold." When staff tries to place a hold for the same, a message pops up "CANNOT PLACE HOLD Too many holds..." We can then click through, but not in the OPAC. When you check the holds for the patron, the record shows no holds. These are all items on which folks should be able to place holds.

Is this one of those deals where we need to change our settings? If so, where and how?

Thanks.

Jim

--

==================================================
"The man, who, by his own and his family's labour, can provide a sufficiency of food and raiment and a comfortable dwelling place, is not a poor man." --William Cobbett, Cottage Economy, 1826.

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==================================================
"The man, who, by his own and his family's labour, can provide a sufficiency of food and raiment and a comfortable dwelling place, is not a poor man." --William Cobbett, Cottage Economy, 1826.