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Another cry for help :-)<br>
<br>
On 9/15/10 5:15 PM, Chris Hobbs wrote:
<blockquote cite="mid:4C91619C.60902@nhusd.k12.ca.us" type="cite">
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We're running 3.00.05.<br>
<br>
When clicking on the link for Holds from the Catalog detail page,
nothing happens. The browser wheel spins, and about 5 minutes we
get the errors listed below.<br>
<br>
Placing holds works great from OPAC, and checking in a held item
works as well (pops a warning, prints a slip, etc.).<br>
<br>
The Apache log file entry doesn't get written until the error
below gets sent to the browser. Here is the log file entry:<br>
<br>
koha:8080 206.210.224.74 - - [15/Sep/2010:16:52:20 -0700] "GET
/cgi-bin/koha/reserve/request.pl?biblionumber=78399 HTTP/1.1" 504
538 <a moz-do-not-send="true" class="moz-txt-link-rfc2396E"
href="http://koha.nhusd.k12.ca.us:8080/cgi-bin/koha/catalogue/detail.pl?biblionumber=78399">"http://koha.nhusd.k12.ca.us:8080/cgi-bin/koha/catalogue/detail.pl?biblionumber=78399"</a>
"Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US;
rv:1.9.2.9) Gecko/20100824 Firefox/3.6.9"<br>
<br>
Koha error log reports: <br>
<br>
[Wed Sep 15 16:57:47 2010] [warn] [client 206.210.224.74] Timeout
waiting for output from CGI script
/usr/share/koha/intranet/cgi-bin/reserve/request.pl, referer:
<a moz-do-not-send="true" class="moz-txt-link-freetext"
href="http://koha.nhusd.k12.ca.us:8080/cgi-bin/koha/catalogue/detail.pl?biblionumber=78399">http://koha.nhusd.k12.ca.us:8080/cgi-bin/koha/catalogue/detail.pl?biblionumber=78399</a><br>
[Wed Sep 15 16:57:47 2010] [error] [client 206.210.224.74] Script
timed out before returning headers: request.pl, referer:
<a moz-do-not-send="true" class="moz-txt-link-freetext"
href="http://koha.nhusd.k12.ca.us:8080/cgi-bin/koha/catalogue/detail.pl?biblionumber=78399">http://koha.nhusd.k12.ca.us:8080/cgi-bin/koha/catalogue/detail.pl?biblionumber=78399</a><br>
<address><br>
</address>
Any ideas on how to troubleshoot this?<br>
<br>
Thanks,<br>
<br>
<div class="moz-signature">-- <br>
<font color="blue">Chris Hobbs</font><br>
Director, Technology<br>
New Haven Unified School District</div>
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</blockquote>
<br>
<div class="moz-signature">-- <br>
<font color="blue">Chris Hobbs</font><br>
Director, Technology<br>
New Haven Unified School District</div>
--
This message has been checked by ESVA and is believed to be clean.
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