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<p class=MsoNormal>Hello Everyone:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I remain confused about how the ‘Holds to Pull’
report, linked at the circulation menu of our Koha (3.01.00.014)
installation. Our main objective is to be notified about new hold requests
in a manner that is free of clutter. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>So here is what happens: About 3 or 4 times a day we
check that report to see what new requests have been sent in by our
patrons. Normally we retrieve new items from the shelf (after changing
the date range of the report to include the latest requests), and scan them into
the check in function at the circ desk. This triggers the hold message
and we then print and confirm the hold.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Wouldn’t you think that this would remove the items
from that report, if not instantly, then at least within a few hours? Is
that how this report is supposed to work? If so, what need to happen to
remove satisfied holds from this report. Oh, and the kicker is that for
some reason, only certain items stay on the holds to pull report. For
example we currently have holds to pull report that looks like this (assuming
and hoping this list accepts images):<o:p></o:p></p>
<p class=MsoNormal><img width=890 height=415 id="Picture_x0020_1"
src="cid:image002.jpg@01C9EB74.B1775010"><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Yet we have already confirmed the holds for each of the items,
and their statuses appear to be correct in the catalog. Why are these
items remaining on the report? Any suggestion appreciated.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Rich Boulet<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:#E36C0A'>Richard Boulet<br>
Library Director<br>
</span><span style='font-size:10.0pt'><a href="http://www.bhpl.net/">Blue Hill
Public Library</a><br>
<span style='color:#E36C0A'>207.374.5515x13</span><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
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