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Thank you, Joshua!<BR>
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On Thu, 2008-04-10 at 06:49 -0400, Joshua Ferraro wrote:
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<FONT COLOR="#000000">On Thu, Apr 10, 2008 at 5:25 AM, MJ Ray <<A HREF="mailto:mjr@phonecoop.coop">mjr@phonecoop.coop</A>> wrote:</FONT>
<FONT COLOR="#000000">> "Joshua Ferraro" <<A HREF="mailto:jmf@liblime.com">jmf@liblime.com</A>> wrote:</FONT>
<FONT COLOR="#000000">></FONT>
<FONT COLOR="#000000">> > On Wed, Apr 9, 2008 at 5:51 AM, MJ Ray <<A HREF="mailto:mjr@phonecoop.coop">mjr@phonecoop.coop</A>> wrote:</FONT>
<FONT COLOR="#000000">></FONT>
<FONT COLOR="#000000">> > > Would you sign up with a vendor who sends 1Mb of broken[1] PDFs to a</FONT>
<FONT COLOR="#000000">> > > mailing list?</FONT>
<FONT COLOR="#000000">> > Let's agree to avoid this kind of hostile tone on-list, it's no way to have a</FONT>
<FONT COLOR="#000000">> > discussion.</FONT>
<FONT COLOR="#000000">></FONT>
<FONT COLOR="#000000">> So if someone emails me and dozens (hundreds?) of others a large</FONT>
<FONT COLOR="#000000">> unsolicited binary file, we shouldn't challenge that in public in</FONT>
<FONT COLOR="#000000">> pretty strong terms? That seems nuts.</FONT>
<FONT COLOR="#000000">Well, we can certainly take a vote on-list, I personally found your response</FONT>
<FONT COLOR="#000000">much more offensive than the PDF file.</FONT>
<FONT COLOR="#000000">> > Whether or not the Linux Box folks can create a PDF has</FONT>
<FONT COLOR="#000000">> > nothing to do with whether they can help me with my Koha system.</FONT>
<FONT COLOR="#000000">></FONT>
<FONT COLOR="#000000">> Perhaps, but I feel *how* they created the PDF (using non-free</FONT>
<FONT COLOR="#000000">> software to make an apparently non-standard file) and what they did</FONT>
<FONT COLOR="#000000">> with it (emailing it unsolicited to the list) might tell you something</FONT>
<FONT COLOR="#000000">> about how they would approach Koha support. LibLime might not care</FONT>
<FONT COLOR="#000000">> about keeping this user in the free software world, but I do!</FONT>
<FONT COLOR="#000000">></FONT>
<FONT COLOR="#000000">> If someone wants on-site support, then it's going to limit the</FONT>
<FONT COLOR="#000000">> options, but I suspect BibLibre and Calyx as well as TTLLP are happy</FONT>
<FONT COLOR="#000000">> to accept international enquiries with remote support in general, so</FONT>
<FONT COLOR="#000000">> it puts my nose out a bit when a company not seen here recently uses</FONT>
<FONT COLOR="#000000">> someone not liking LibLime's prices as an excuse to mailbomb the list.</FONT>
<FONT COLOR="#000000">> Limes are not the only fruit.</FONT>
<FONT COLOR="#000000">I couldn't agree more, which is why you've never seen the koha lists used as</FONT>
<FONT COLOR="#000000">a marketing tool for LibLime. We always point folks to</FONT>
<FONT COLOR="#000000"><A HREF="http://koha.org/support/pay.html">http://koha.org/support/pay.html</A></FONT>
<FONT COLOR="#000000">if they are looking for commercial support on-list.</FONT>
<FONT COLOR="#000000">> Or would you rather LinuxBox had work instead of koha-devel members</FONT>
<FONT COLOR="#000000">> for some reason?</FONT>
<FONT COLOR="#000000">I could be wrong, but I'm pretty sure LinuxBox has contributed to Koha in the</FONT>
<FONT COLOR="#000000">past ... feel free to correct me if I"m wrong. In any case, I'm happy to see the</FONT>
<FONT COLOR="#000000">available support options expand, I hope we have an environment in this</FONT>
<FONT COLOR="#000000">community that fosters multiple support channels. Sending hostile emails</FONT>
<FONT COLOR="#000000">on-list doesn't do that.</FONT>
<FONT COLOR="#000000">Cheers,</FONT>
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--
Matt Burkhardt, MSTM
President
Impari Systems, Inc.
Phone: (301) 644-3911
<A HREF="mailto:mlb@imparisystems.com">mlb@imparisystems.com</A>
<A HREF="http://www.imparisystems.com">http://www.imparisystems.com</A>
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