[Koha] 500 error for News, HTML customizations, Pages

Bruns, Anke Anke.Bruns at gwdg.de
Wed Nov 15 04:33:42 NZDT 2023


a quick shot would be to restart Plack (if you use Plack, of course) and/or memcached.
Or perhaps a "koha-upgrade-schema <your instance>" may help.

You might also have a look into the Plack log or the MySQL error log. 

These are just some things that helped us in some cases. Unfortunately a 500 error is pretty unspecific so it might be necessary to look deeper into the matter.


Anke Bruns M.A. (LIS)
Arbeitsgruppe "Anwendungs- und Informationssysteme"
E-Mail: anke.bruns at gwdg.de
Gesellschaft für wissenschaftliche Datenverarbeitung mbH Göttingen (GWDG)
Burckhardtweg 4, 37077 Göttingen, URL: https://gwdg.de

Support: Tel.: +49 551 39-30000, URL: https://gwdg.de/support
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> -----Ursprüngliche Nachricht-----
> Von: Koha <koha-bounces at lists.katipo.co.nz> Im Auftrag von Aida Djikic
> Gesendet: Dienstag, 14. November 2023 15:14
> An: koha at lists.katipo.co.nz
> Betreff: [Koha] 500 error for News, HTML customizations, Pages
> Hello all,
> I have noticed that going to Tools, then to any of these: News, HTML
> customizations, Pages - results in a 500 error. This did not happen until I
> recently truncated tables in an effort to remove a faulty import and ended
> up having to re-create the super librarian user via the terminal. The pages
> exist in the OPAC but I cannot access them from the staff interface in
> order to edit them. Does anyone know how to solve this problem? Thank
> you
> in advance!
> --
> Regards,
> Aida
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> Koha at lists.katipo.co.nz
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