[Koha] Background job / Staging MARC import stuck at 0%

[Jonathan Druart]

Hello Michael,
I have just tried on 22.11.03 and it seems to work for me.
Can you try to open a console, watch the logs: tail -f
/var/log/koha/$KOHA_INSTANCE/*.log
Import a file.
Do you see something in the logs?

Otherwise look at the background_jobs.data JSON, you may see an error in
it. But if the status is still "new" I am not expecting an error there.


Le jeu. 2 mars 2023 à 14:50, Michael Brown <michael8rown at gmail.com> a
écrit :

> Greetings:
>
> My name is Michael Brown and I am a professional cataloger and SirsiDynix
> System Admin at the Texas State Library & Archives in Austin (20+ years
> now). I have been using Koha on Arch Linux in my home library for about a
> year now. I am migrating my home server to AlmaLinux and I'm having a
> problem.
>
> I am running Koha 22.11.03.000 Rosalie on AlmaLinux 9.1. Staging a MARC
> file for import gets stuck at 0%. On screen, I am able to select the file
> for import (bib.mrc), review the profile options (but I don't change any
> defaults), and then click on "Stage for import" at the bottom. Next screen
> reads:
>
>     The job has been enqueued! It will be processed as soon as possible.
>     0%
>     View detail of the enqueued job
>
> After a few seconds, it changes to (and then hangs at):
>
>     The job has been enqueued! It will be processed as soon as possible.
>     0% Not started
>     View detail of the enqueued job
>
> Clicking on "View detail of the enqueued job" I see:
>
> Details of job #22
>
>     Job ID: 22
>     Status:    New
>     Progress:    0 / 0
>     Type:    Staged MARC records for import
>     Queued:    03/02/2023 05:42
>     Started:
>     Ended:
>
> Report
> Detailed messages
> Return to the job list
>
> The corresponding entry in mariadb is:
>
> id 22
> status new
> progress NULL
> size 0
> borrowernumber 1
> type stage_marc_for_import
> queue Name of the queue the job is sent to long_tasks
> data {"encoding":"UTF-8","comments":"","basket_id":null...
> context JSON-serialized context information for the job
> {"flags":1,"branch":"ALMA","interface":"intranet",...
> enqueued_on 2023-03-02 05:42:33
> started_on NULL
> ended_on NULL
>
> (If you need to see the full entries for "data" and "context", please let
> me know.)
>
> tmp, koha_upload, and lock directories have been tweaked and fine tuned. I
> was getting early warnings about them not being set in koha-conf.xml so I
> created them (and set correct permissions) and I can see the uploaded file
> (for job 22 the name is 2287629673fb980ad4102f62ebeaa1b9_bib.mrc), so the
> actual upload function appears to be working.
>
> I am getting no apache errors and no other on-screen diagnostics.
>
> I have Koha 22.05.02.000 running on Arch Linux that imports this file just
> fine. Similarly, I have Koha latest running on a Debian VM that can import
> this file just fine, too.
>
> What am I missing?
>
> Details of my system:
>
> Koha version: 22.11.03.000 Rosalie
> OS version ('uname -a'): Linux alma 5.14.0-162.12.1.el9_1.x86_64 #1 SMP
> PREEMPT_DYNAMIC Mon Jan 23 14:51:52 EST 2023 x86_64
> Perl interpreter: /usr/bin/perl
> Perl version: 5.032001
> Perl @INC: /usr/share/koha/lib
> /usr/local/lib64/perl5/5.32
> /usr/local/share/perl5/5.32
> /usr/lib64/perl5/vendor_perl
> /usr/share/perl5/vendor_perl
> /usr/lib64/perl5
> /usr/share/perl5
> /var/lib/koha/plugins
> MySQL version: mysql Ver 15.1 Distrib 10.5.16-MariaDB, for Linux (x86_64)
> using EditLine wrapper
> Apache version: Server version: Apache/2.4.53 (AlmaLinux) Server built: Jul
> 20 2022 00:00:00
> Memcached: Servers: 127.0.0.1:11211 | Namespace: KOHA | Status: running. |
> Config read from: koha-conf.xml
> Zebra version: Zebra 2.2.7 (C) 1994-2023, Index Data Zebra is free
> software, covered by the GNU General Public License, and you are welcome to
> change it and/or distribute copies of it under certain conditions. SHA1 ID:
> ac40f289672405a299436d73c1532f9906774cc6 Using ICU
> Zebra status: Running
> Message broker: Using RabbitMQ
> Date and time: 03/01/2023 16:20
> Time zone: Used: America/Chicago | Config: Undefined | Environment (TZ):
> Undefined
>
> Thanks,
> Michael
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