[Koha] Record display turns completely blank

[吳宣億]

寄件者: 吳宣億
寄件日期: 2022年9月6日 下午 01:47
收件者: Mason James; koha at lists.katipo.co.nz
主旨: RE: [Koha] Record display turns completely blank


Hi Mason,


We are using:

Koha 20.05
Ubuntu 20.04.1 LTS


We have checked Peril which seems to be fine and caching is indeed working.


________________________________
吳宣億 ∣ 臺大圖書館系統資訊組
106臺北市羅斯福路四段一號
Mickey Wu
National Taiwan University Library IT Services Department
No.1 Sec.4, Roosevelt Rd., Taipei, Taiwan
Tel. 02-33664573
hsuaniwu at ntu.edu.tw
________________________________
寄件者: Mason James <mtj at kohaaloha.com>
寄件日期: 2022年9月6日 上午 11:42:40
收件者: 吳宣億; koha at lists.katipo.co.nz
主旨: Re: [Koha] Record display turns completely blank

hi Mickey
what are your OS and Koha versions?


On 26/08/22 6:32 pm, 吳宣億 wrote:
> Hi,
>
>
> Occasionally when we view/create/edit a record, the record page will not display properly, all the field will turn blank, any update to the record just pauses and we need to wait from minutes to hours before it fixes itself and the record to be displayed normally again. It happens from time to time and really impacts our workflow.
>
> This is the screenshot of what it looks when it happens:
>
> https://www.lib.ntu.edu.tw/AR/images/example.jpg
>
>
> Anyone else experienced this? What could be the cause and what are potential solutions?
>
>
> ________________________________
>
> Mickey Wu
> National Taiwan University Library IT Services Department
> No.1 Sec.4, Roosevelt Rd., Taipei, Taiwan
> Tel. 02-33664573
> hsuaniwu at ntu.edu.tw
> _______________________________________________
>
> Koha mailing list  http://koha-community.org
> Koha at lists.katipo.co.nz
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