[Koha] Patron search not working after upgrade to version 22
Katrin Fischer
katrin.fischer.83 at web.de
Sun Jul 31 22:22:50 NZST 2022
Hi Kyle,
did you solve you error yet?
If not, you could check if you see any error with the developer tools in
your browser. Sometimes bad data can break the patron search and the
error might give a clue.
Hope this helps,
Katrin
On 26.07.22 01:55, Kyle Noakes wrote:
> Hi Katrin,
>
> I am able to see all libraries under administration. I did put that in
> my original email, but I was not clear in my wording.
>
> On Mon, Jul 25, 2022, 4:29 PM Katrin Fischer
> <katrin.fischer.83 at web.de> wrote:
>
> Hi Kyle,
>
> did you do the check with the Administration > Libraries table I
> suggested? If the table doesn't show your configured libraries,
> it's pointing to the API not working correctly.
>
> I can imagine because cardnumber gives only one result, this
> bypasses the API and goes to the account directly.
>
> Hope this helps,
>
> Katrin
>
> On 25.07.22 18:03, Kyle Noakes wrote:
>> Thanks for those ideas Evan. I did already find those not up to
>> date before posting, yet still deal with the problem.
>>
>> I did find that we are able to search for patrons using the card
>> number instead of the last name. I thought I was going to be fine
>> just rolling back to my old server version and database since I
>> am at a school during the summer, but then noticed in the logs
>> that my staff have been checking things out using ID so I am
>> unable to just go back to that old version as easily as I thought.
>>
>> Maybe someone will have an idea of why I can search by card
>> number, but not last name.
>>
>> Thank you,
>>
>> Kyle Noakes
>> Manager of Information Systems
>> East Grand Rapids Public Schools
>> 616-974-0157
>>
>>
>> On Mon, Jul 11, 2022 at 3:05 PM Evan Stewart
>> <evanstewart406 at gmail.com> wrote:
>>
>> Correction to my apt install command in the previous reply.
>>
>> To fix, I upgraded "libmojolicious-perl" and "
>> libmojolicious-plugin-openapi-perl" upgraded with it.
>>
>> I ran: sudo apt install libmojolicious-perl
>>
>> -Evan
>>
>> On Sun, Jul 10, 2022 at 9:48 PM Evan Stewart
>> <evanstewart406 at gmail.com>
>> wrote:
>>
>> > Hi,
>> >
>> > I found the solution on Raspberry Pi OS (based on Debian
>> 10). I noticed
>> > that after running apt upgrade two packages were held back:
>> >
>> > - libmojolicious-perl
>> > - libmojolicious-plugin-openapi-perl
>> >
>> > I didn't notice them before and probably wouldn't have
>> noticed them had I
>> > not learned about the REST API and then read a little about
>> it in the Koha
>> > documentation (thanks Katrin!). Once I saw the REST API
>> references the
>> > OpenAPI format I figured these packages were the culprit.
>> Also, I
>> > confirmed in my About Koha settings page that the Open API
>> module was
>> > flagged as "not installed" after I upgraded to Koha 22.
>> >
>> > The solution for me was to install the two packages with
>> apt. Not sure
>> > why they were held back using "apt upgrade", but running
>> "sudo apt install
>> > libmojolicious-plugin-openapi-perl" called in all other
>> dependent packages;
>> > including the upgrade for libmojolicious-perl and nine
>> other new packages.
>> >
>> > I rebooted my Raspberry Pi, logged into Koha and all is
>> good. The Open
>> > API module is listed as "Installed" in the About Koha
>> settings page and the
>> > patron search and library listing is working.
>> >
>> > Kyle, hopefully this helps your machine.
>> >
>> > -Evan Stewart
>> >
>> >
>> >
>> > On Fri, Jul 8, 2022 at 12:37 PM Katrin Fischer
>> <katrin.fischer.83 at web.de>
>> > wrote:
>> >
>> >> Hi Kyle,
>> >>
>> >> the API settings in administration are not related to
>> Koha's internal
>> >> use of the API, so if you are not using the API
>> exeternally, you can
>> >> turn these off again.
>> >>
>> >> Did you test if the list of libraries is visible for you in
>> >> administration? If the list doesn't show, your problem is
>> probably not
>> >> the bug Tomas mentioned.
>> >>
>> >> What does your /etc/apt/sources.list.d/koha.list entry
>> look like?
>> >>
>> >> Hope this helps,
>> >>
>> >> Katrin
>> >>
>> >>
>> >> On 08.07.22 17:15, Kyle Noakes wrote:
>> >> > I am having the same problem as Evan on Debian 10
>> (Buster) after the
>> >> > upgrade to 22.05.00 that has continued to 22.05.02. I
>> did attempt to add
>> >> > Tomas's patch to my pagination file manually, but it did
>> not work,
>> >> > although admittedly I have rarely needed to hand add any
>> patch so I
>> >> could
>> >> > have done something wrong. I was also unable to find any
>> errors in the
>> >> logs
>> >> > that mention long search strings before I tried the
>> pagination fix
>> >> anyway.
>> >> > I am unable to search for any patron string, not just
>> long ones. I can't
>> >> > even click on a letter in the alphabet to search and
>> receive any
>> >> results.
>> >> >
>> >> > I did enable the API in administration. I can also see
>> my branches in
>> >> > libraries.
>> >> >
>> >> > Thank you,
>> >> >
>> >> > Kyle Noakes
>> >> > Manager of Information Systems
>> >> > East Grand Rapids Public Schools
>> >> > 616-974-0157
>> >> >
>> >> >
>> >> > On Wed, Jul 6, 2022 at 1:20 PM Tomas Cohen Arazi
>> <tomascohen at gmail.com>
>> >> > wrote:
>> >> >
>> >> >> This is certainly caused by a Koha bug I'm about to
>> submit a patch for
>> >> [1].
>> >> >> The 22.05 release maintainer is AFK this week so he
>> cannot release a
>> >> new
>> >> >> version yet.
>> >> >>
>> >> >> Best regards.
>> >> >>
>> >> >> [1]
>> https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=31104
>> >> >>
>> >> >> El mié, 6 jul 2022 a las 13:43, Evan Stewart (<
>> >> evanstewart406 at gmail.com>)
>> >> >> escribió:
>> >> >>
>> >> >>> Hello,
>> >> >>>
>> >> >>> I recently upgraded my Koka 21 to 22. Everything
>> seemed to be working
>> >> >> fine
>> >> >>> until I tried searching for patrons. Using the
>> intranet portal to
>> >> search
>> >> >>> for patrons provides zero results. I see my patrons
>> in the borrowers
>> >> >>> table, but the GUI won't display them. It's like the
>> search function
>> >> >> sees
>> >> >>> no results.
>> >> >>>
>> >> >>> I upgraded to version 22.05.02, but the same problem
>> still occurs.
>> >> >>>
>> >> >>> I'm using Raspberry Pi OS (Buster).
>> >> >>>
>> >> >>> I can add a new patron, but even the new patron does
>> not show in the
>> >> >> search
>> >> >>> results.
>> >> >>>
>> >> >>> Is there a way to refresh the indexer that handles
>> patron searching?
>> >> Any
>> >> >>> other suggestions?
>> >> >>>
>> >> >>> -Evan Stewart
>> >> >>> Africa's Hope, USA
>> >> >>> _______________________________________________
>> >> >>>
>> >> >>> Koha mailing list http://koha-community.org
>> >> >>> Koha at lists.katipo.co.nz
>> >> >>> Unsubscribe:
>> https://lists.katipo.co.nz/mailman/listinfo/koha
>> >> >>>
>> >> >>
>> >> >> --
>> >> >> Tomás Cohen Arazi
>> >> >> Theke Solutions (http://theke.io)
>> >> >> ✆ +54 9351 3513384
>> >> >> GPG: B2F3C15F
>> >> >> _______________________________________________
>> >> >>
>> >> >> Koha mailing list http://koha-community.org
>> >> >> Koha at lists.katipo.co.nz
>> >> >> Unsubscribe:
>> https://lists.katipo.co.nz/mailman/listinfo/koha
>> >> >>
>> >> > _______________________________________________
>> >> >
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