[Koha] Empty PDF file when printing labels

[Manos PETRIDIS]

Might bug 28806 be related?
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=28806


Στις Παρ 8 Ιουλ 2022 στις 7:58 πμ ο χρήστης Franz Dietrich <
dietrich at teilgedanken.de> έγραψε:

> Hi Katrin,
>
> Thank you for the hint but if I remember correctly the files really were
> empty. So no message/content at all.
> Is there some server side logging that should capture this? If so where
> do I find this?
>
> Thanks again
> Franz Dietrich
>
> Am 07.07.22 um 22:29 schrieb Katrin Fischer:
> > Hi Franz,
> >
> > if you open the file in a text editor instead of the PDF viewer, it
> > might contain a readable error message.
> >
> > Hope this helps,
> >
> > Katrin
> >
> > On 07.07.22 13:00, Franz Dietrich wrote:
> >>
> >> Hey all,
> >> I can't figure out the problem on my own right now.
> >>
> >> Problem:
> >> Label creator ->manage->label batches->select one->export(full or
> >> single)->select the options->select PDF
> >> A PDF-Editor opens but no pdf is shown. If I download the pdf it says
> >> corrupt (the file is 0 Bytes)
> >>
> >> I can't find any logs on the server mentioning an issue. The only
> >> thing I can find is - which is a 200 Responsecode...:
> >>
> >> http://redacted.cloud:80 http://192.168.20.174 - -
> >> [07/Jul/2022:07:15:01 +0000] "GET
> >> /cgi-bin/koha/labels/
> http://label-create-pdf.pl?batch_id=2&template_id=25&layout_id=24&start_label=1
> >> HTTP/1.1" 200 308
> >> "http://redacted.cloud/cgi-bin/koha/labels/label-print.pl"
> >> "Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Firefox/102.0"
> >>
> >> what could be next steps to find the issue?
> >>
> >>
> >>
> >>
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