[Koha] Patron search not working after upgrade to version 22

Tue Dec 6 09:45:45 NZDT 2022

Hi Kyle

We're experiencing this error too.

I wonder if it has something to do with patron categories being limited 
by library. We don't see the error all the time, only when we are logged 
in at a library where only a few of our patron categories are visible 
for them.

Does that sound like a similar set up to yours?

Aleisha

On 9/08/22 01:23, Kyle Noakes wrote:
> Hi Katrin,
>
> I have still been unable to solve the error. When I run the developer tools
> in my browser and try a search, I do receive an error message,
> "Uncaught TypeError:
> categories_map[data] is undefined" when I search for a particular name. If
> I use the link for a letter next to Browse by Last Name, I end up getting
> an "Internal Server Error" and a warning "DataTables warning: table
> id=memberresultst - Ajax error." I saw these on the Console tab of Firefox.
> Let me know if I should be looking somewhere else as this is the first time
> I've used Developer Tools to try to solve a Koha problem.
>
> Thank you,
>
> Kyle Noakes
> Manager of Information Systems
> East Grand Rapids Public Schools
> 616-974-0157
>
>
> On Sun, Jul 31, 2022 at 6:22 AM Katrin Fischer<katrin.fischer.83 at web.de>
> wrote:
>
>> Hi Kyle,
>>
>> did you solve you error yet?
>>
>> If not, you could check if you see any error with the developer tools in
>> your browser. Sometimes bad data can break the patron search and the error
>> might give a clue.
>>
>> Hope this helps,
>>
>> Katrin
>> On 26.07.22 01:55, Kyle Noakes wrote:
>>
>> Hi Katrin,
>>
>> I am able to see all libraries under administration. I did put that in my
>> original email, but I was not clear in my wording.
>>
>> On Mon, Jul 25, 2022, 4:29 PM Katrin Fischer<katrin.fischer.83 at web.de>
>> wrote:
>>
>>> Hi Kyle,
>>>
>>> did you do the check with the Administration > Libraries table I
>>> suggested? If the table doesn't show your configured libraries, it's
>>> pointing to the API not working correctly.
>>>
>>> I can imagine because cardnumber gives only one result, this bypasses the
>>> API and goes to the account directly.
>>>
>>> Hope this helps,
>>>
>>> Katrin
>>> On 25.07.22 18:03, Kyle Noakes wrote:
>>>
>>> Thanks for those ideas Evan. I did already find those not up to date
>>> before posting, yet still deal with the problem.
>>>
>>> I did find that we are able to search for patrons using the card number
>>> instead of the last name. I thought I was going to be fine just rolling
>>> back to my old server version and database since I am at a school during
>>> the summer, but then noticed in the logs that my staff have been checking
>>> things out using ID so I am unable to just go back to that old version as
>>> easily as I thought.
>>>
>>> Maybe someone will have an idea of why I can search by card number, but
>>> not last name.
>>>
>>> Thank you,
>>>
>>> Kyle Noakes
>>> Manager of Information Systems
>>> East Grand Rapids Public Schools
>>> 616-974-0157
>>>
>>>
>>> On Mon, Jul 11, 2022 at 3:05 PM Evan Stewart<evanstewart406 at gmail.com>
>>> wrote:
>>>
>>>> Correction to my apt install command in the previous reply.
>>>>
>>>> To fix, I upgraded "libmojolicious-perl" and "
>>>> libmojolicious-plugin-openapi-perl" upgraded with it.
>>>>
>>>> I ran:  sudo apt install libmojolicious-perl
>>>>
>>>> -Evan
>>>>
>>>> On Sun, Jul 10, 2022 at 9:48 PM Evan Stewart<evanstewart406 at gmail.com>
>>>> wrote:
>>>>
>>>>> Hi,
>>>>>
>>>>> I found the solution on Raspberry Pi OS (based on Debian 10). I noticed
>>>>> that after running apt upgrade two packages were held back:
>>>>>
>>>>>     - libmojolicious-perl
>>>>>     - libmojolicious-plugin-openapi-perl
>>>>>
>>>>> I didn't notice them before and probably wouldn't have noticed them
>>>> had I
>>>>> not learned about the REST API and then read a little about it in the
>>>> Koha
>>>>> documentation (thanks Katrin!). Once I saw the REST API references the
>>>>> OpenAPI format I figured these packages were the culprit.  Also, I
>>>>> confirmed in my About Koha settings page that the Open API module was
>>>>> flagged as "not installed" after I upgraded to Koha 22.
>>>>>
>>>>> The solution for me was to install the two packages with apt.  Not sure
>>>>> why they were held back using "apt upgrade", but running "sudo apt
>>>> install
>>>>> libmojolicious-plugin-openapi-perl" called in all other dependent
>>>> packages;
>>>>> including the upgrade for libmojolicious-perl and nine other new
>>>> packages.
>>>>> I rebooted my Raspberry Pi, logged into Koha and all is good.  The Open
>>>>> API module is listed as "Installed" in the About Koha settings page
>>>> and the
>>>>> patron search and library listing is working.
>>>>>
>>>>> Kyle, hopefully this helps your machine.
>>>>>
>>>>> -Evan Stewart
>>>>>
>>>>>
>>>>>
>>>>> On Fri, Jul 8, 2022 at 12:37 PM Katrin Fischer <
>>>> katrin.fischer.83 at web.de>
>>>>> wrote:
>>>>>
>>>>>> Hi Kyle,
>>>>>>
>>>>>> the API settings in administration are not related to Koha's internal
>>>>>> use of the API, so if you are not using the API exeternally, you can
>>>>>> turn these off again.
>>>>>>
>>>>>> Did you test if the list of libraries is visible for you in
>>>>>> administration? If the list doesn't show, your problem is probably not
>>>>>> the bug Tomas mentioned.
>>>>>>
>>>>>> What does your /etc/apt/sources.list.d/koha.list entry look like?
>>>>>>
>>>>>> Hope this helps,
>>>>>>
>>>>>> Katrin
>>>>>>
>>>>>>
>>>>>> On 08.07.22 17:15, Kyle Noakes wrote:
>>>>>>> I am having the same problem as Evan on Debian 10 (Buster) after the
>>>>>>> upgrade to 22.05.00 that has continued to 22.05.02. I did attempt
>>>> to add
>>>>>>> Tomas's patch to my pagination file manually, but it did not work,
>>>>>>> although admittedly I have rarely needed to hand add any patch so I
>>>>>> could
>>>>>>> have done something wrong. I was also unable to find any errors in
>>>> the
>>>>>> logs
>>>>>>> that mention long search strings before I tried the pagination fix
>>>>>> anyway.
>>>>>>> I am unable to search for any patron string, not just long ones. I
>>>> can't
>>>>>>> even click on a letter in the alphabet to search and receive any
>>>>>> results.
>>>>>>> I did enable the API in administration. I can also see my branches
>>>> in
>>>>>>> libraries.
>>>>>>>
>>>>>>> Thank you,
>>>>>>>
>>>>>>> Kyle Noakes
>>>>>>> Manager of Information Systems
>>>>>>> East Grand Rapids Public Schools
>>>>>>> 616-974-0157
>>>>>>>
>>>>>>>
>>>>>>> On Wed, Jul 6, 2022 at 1:20 PM Tomas Cohen Arazi <
>>>> tomascohen at gmail.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> This is certainly caused by a Koha bug I'm about to submit a patch
>>>> for
>>>>>> [1].
>>>>>>>> The 22.05 release maintainer is AFK this week so he cannot release
>>>> a
>>>>>> new
>>>>>>>> version yet.
>>>>>>>>
>>>>>>>> Best regards.
>>>>>>>>
>>>>>>>> [1]
>>>> https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=31104
>>>>>>>> El mié, 6 jul 2022 a las 13:43, Evan Stewart (<
>>>>>> evanstewart406 at gmail.com>)
>>>>>>>> escribió:
>>>>>>>>
>>>>>>>>> Hello,
>>>>>>>>>
>>>>>>>>> I recently upgraded my Koka 21 to 22.  Everything seemed to be
>>>> working
>>>>>>>> fine
>>>>>>>>> until I tried searching for patrons.  Using the intranet portal to
>>>>>> search
>>>>>>>>> for patrons provides zero results.  I see my patrons in the
>>>> borrowers
>>>>>>>>> table, but the GUI won't display them.  It's like the search
>>>> function
>>>>>>>> sees
>>>>>>>>> no results.
>>>>>>>>>
>>>>>>>>> I upgraded to version 22.05.02, but the same problem still occurs.
>>>>>>>>>
>>>>>>>>> I'm using Raspberry Pi OS (Buster).
>>>>>>>>>
>>>>>>>>> I can add a new patron, but even the new patron does not show in
>>>> the
>>>>>>>> search
>>>>>>>>> results.
>>>>>>>>>
>>>>>>>>> Is there a way to refresh the indexer that handles patron
>>>> searching?
>>>>>> Any
>>>>>>>>> other suggestions?
>>>>>>>>>
>>>>>>>>> -Evan Stewart
>>>>>>>>> Africa's Hope, USA
>>>>>>>>> _______________________________________________
>>>>>>>>>
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>>>>>>>>> Koha at lists.katipo.co.nz
>>>>>>>>> Unsubscribe:https://lists.katipo.co.nz/mailman/listinfo/koha
>>>>>>>>>
>>>>>>>> --
>>>>>>>> Tomás Cohen Arazi
>>>>>>>> Theke Solutions (http://theke.io)
>>>>>>>> ✆ +54 9351 3513384
>>>>>>>> GPG: B2F3C15F
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-- 
*Aleisha Amohia (she/her)*
Koha Technical Lead
*Catalyst IT - Expert Open Source Solutions*

*Catalyst.Net Ltd - a Catalyst IT group company*
Tel: +64 4 499 2267 | www.catalyst.net.nz <http://www.catalyst.net.nz>

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