[Koha] Error "500" on Opac

[Bruce Yelen]

Thanks for the suggestion, Eric.  I’m using Zebra, however the thought that something could be wrong in the data is a good one.  I’ll see if I can put something together that might catch that sort of thing.

 

*	Bruce

 

From: Eric Phetteplace <ephetteplace at cca.edu> 
Sent: Tuesday, October 19, 2021 8:12 PM
To: Bruce Yelen <byelen at bouldermasons.org>
Cc: Koha <koha at lists.katipo.co.nz>
Subject: Re: [Koha] Error "500" on Opac

 

What search engine do you use? If it's Elasticsearch, we saw certain records with special characters in certain positions in the title field (MARC 245) cause 500 errors. We only noticed after the 21.05 upgrade but it seems like it must have existed previously.

Best,
Eric Phetteplace
Systems Librarian
California College of the Arts

 

On Tue, Oct 19, 2021, 2:02 PM Bruce Yelen <byelen at bouldermasons.org <mailto:byelen at bouldermasons.org> > wrote:

Hi Katrin,

While good suggestions (and I thank you for them), none of them has assisted me.  The URL is the same between the OPAC, and when requesting an OPAC detail view from the staff pages.  The biblio item number is correct.  While I do have a custom XSLT memember, changing the setting back to "default" had no effect.

Is there a way to trace the execution of the Perl scripts?  Following the script execution will probably be the only way to resolve this.  If I can find the line where the error was detected, I will probably be able to debug the issue.

Thanks again!

Bruce

-----Original Message-----
From: Koha <koha-bounces at lists.katipo.co.nz <mailto:koha-bounces at lists.katipo.co.nz> > On Behalf Of Katrin Fischer
Sent: Sunday, October 17, 2021 4:47 AM
To: koha at lists.katipo.co.nz <mailto:koha at lists.katipo.co.nz> 
Subject: Re: [Koha] Error "500" on Opac

Hi Bruce,

I am not sure what might be going on there, but maybe some things to check:

- What does the link on the result list look like? Does it correctly contain the biblionumber in the link?
- When you look at the same record in your staff interface and use the display in OPAC link: Is the link the same and does it work correctly?
- Did you make any local changes to your XSLT files that are used for the results display?

Hope this helps,

Katrin


On 17.10.21 00:44, Bruce Yelen wrote:
> Being rather new to this list, I will apologize in advance if I'm 
> mis-framing this question.
>
>
>
> After upgrading from Koha 20.05 to 21.05, I started receiving an HTTP 
> 500 error when an OPAC user clicks on a specific title in the list 
> returned by a catalog search.  This does not occur when doing a 
> catalog search on the staff pages.  I have looked through the various 
> Koha logs, but cannot find any errors pointing to a script, or 
> anything.  Any ideas and suggestions of where to look for the cause and resolution of this would be helpful.
>
>
>
> Many Thanks!
>
>
>
> Bruce Yelen
>
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