Indranil Das Gupta indradg at gmail.com
Wed Mar 10 21:40:27 NZDT 2021

The option to download the database from the Tools menu depends on two

a) the koha-run-backups script needs to run via the daily cron job to
generate the file under /var/spool/koha/<instance>

b) the relevant config option needs to be enabled in koha-conf.xml

You need to check if a) koha-run-backups is actually generating the backup
by ruining it manually from the command line, b) check if the cron job is
running correctly.

Hope this helps
Indranil Das Gupta
L2C2 Technologies.

On Wed, 10 Mar, 2021, 1:49 pm muiru james, <muirunyeri at gmail.com> wrote:

> Hello team,
> I have a system that has no backups to download at the export data, backups
> in the tools module. The config file is well edited to allow for the
> backups via tools.
> What could be the problem?
> Koha version is 19.05
> Ubuntu 16.04
> Please help
> Warm Regards
> James
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