[Koha] Reoccurring DBMS auto increment issue

[Jonathan Druart]

Nothing in plack-error.log?
If you have a 500 you should see something useful there.


Le mar. 22 juin 2021 à 09:48, Michael Kuhn <mik at adminkuhn.ch> a écrit :
>
> Hi Jonathan
>
> You wrote:
>
>  > Hi Michael, what do you have in the Koha log files?
>
> When trying to delete a user, logfile "/var/log/koha/embl/plack.log" says:
>
> 192.168.210.80 - - [21/Jun/2021:17:16:58 +0200] "GET
> /intranet/members/deletemem.pl?member=83 HTTP/1.1" 200 32438
> "https://libcatalog-testusers.embl.de/cgi-bin/koha/members/moremember.pl?borrowernumber=84"
> "Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0"
> 192.168.210.80 - - [21/Jun/2021:17:17:44 +0200] "GET
> /intranet/members/deletemem.pl?csrf_token=9aea7e6464047b5c52c5ee3c6af5955bbf1b78a6%2Cbfb8e2961b2275e44a1fa49235060091ccece7fe%2C1624288618&member=83&op=delete_confirmed
> HTTP/1.1" 500 136
> "https://libcatalog-testusers.embl.de/cgi-bin/koha/members/deletemem.pl?member=84"
> "Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0"
>
> At the same time "/var/log/apache2/other_vhosts_access.log" says:
>
> libcatalog-test.embl.de:443 192.168.210.80 - - [21/Jun/2021:17:16:58
> +0200] "GET /cgi-bin/koha/members/deletemem.pl?member=83 HTTP/1.1" 200
> 7192
> "https://libcatalog-testusers.embl.de/cgi-bin/koha/members/moremember.pl?borrowernumber=84"
> "Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0"
> libcatalog-test.embl.de:443 192.168.210.80 - - [21/Jun/2021:17:17:44
> +0200] "GET
> /cgi-bin/koha/members/deletemem.pl?csrf_token=9aea7e6464047b5c52c5ee3c6af5955bbf1b78a6%2Cbfb8e2961b2275e44a1fa49235060091ccece7fe%2C1624288618&member=83&op=delete_confirmed
> HTTP/1.1" 500 532
> "https://libcatalog-testusers.embl.de/cgi-bin/koha/members/deletemem.pl?member=84"
> "Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0"
>
>
> Best wishes: Michael
> --
> Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
> Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
> T 0041 (0)61 261 55 61 · E mik at adminkuhn.ch · W www.adminkuhn.ch
>
>
>
> > Le lun. 21 juin 2021 à 21:01, Michael Kuhn <mik at adminkuhn.ch> a écrit :
> >>
> >> Hi
> >>
> >> We are working with Debian GNU/Linux 10, MariaDB 10.3.27 and Koha
> >> 20.11.00 (using Shibboleth authentication).
> >>
> >> To avoid auto increment issues we have implemented the solution
> >> described in
> >> https://wiki.koha-community.org/wiki/DBMS_auto_increment_fix#Single_instance_setup
> >> - of course replacing "koha_kohadev" with the name of our own database,
> >> then restarted MariaDB.
> >>
> >> We did this even if the page says only versions prior to MariaDB 10.2.24
> >> are affected. However, if we implement the fix or not, the following
> >> problem occurs:
> >>
> >> When we manually create a new Koha user (e. g. 84) and then try to
> >> delete it in the staff client, the message appears "An Error Occurred /
> >> 500 Internal Server Error". In Koha menu "About Koha > System
> >> information" it says "The following ids exist in both tables borrowers
> >> and deletedborrowers: 84".
> >>
> >> So we delete that number in MariaDB using SQL statement "DELETE FROM
> >> deletedborrowers where borrowernumber=84;". After that table
> >> "deletedborrowers" is empty and Koha menu "About Koha > System
> >> information" says "No warnings.". Again we try to delete the user, the
> >> internal server error occurs, etc ad infinitum.
> >>
> >> Are we doing something wrong?
> >>
> >> Best wishes: Michael
> >> --
> >> Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
> >> Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
> >> T 0041 (0)61 261 55 61 · E mik at adminkuhn.ch · W www.adminkuhn.ch
> >> _______________________________________________
> >>
> >> Koha mailing list  http://koha-community.org
> >> Koha at lists.katipo.co.nz
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>
>