[Koha] written off amount reflect in credit after return of book

[vinod mishra]

Hello Katrin

Thanks a lot, so only way for me is to void the credit amount which shows
after checked in of books ?

Because we have already extended the due date and almost 1000s of users
fine has been written off in the system. Please suggest if there is any
alternative to avoid credit now else all users credit needs to be voided I
guess after return of books.

Thanks

On Tue, 20 Oct 2020 20:03 Katrin Fischer, <katrin.fischer.83 at web.de> wrote:

> Hi Vinod,
>
> the Due date batch editing doesn't act like a renewal, it changes the
> due date of the existing checkouts directly. So when they are already
> overdue with an accrueing fine, the fine remains as accrueing and that
> causes the credit on return. I'd recommend against using it for items
> already overdue for this reason if your library is charging fines and to
> manually renew those items first to "deactivate" the fines process.
>
> i am not sure if there is a way to prevent the Credits now without
> changing things directly in the database.
>
> Hope that explains,
>
> Katrin
>
>
> On 20.10.20 14:00, vinod mishra wrote:
> > Hello
> >
> > Due to covid 19 we have written off several fines and extended the due
> date
> > with bulk due date extend option. When the user is returning the books
> the
> > same written off amount reflect in his/her account under CREDIT.
> >
> > Once void all credit then it does not reflect anything. Please suggest
> >
> > Koha 20.05.04
> >
> > With Regards,
> >
> > Vinod Kumar Mishra,
> > Assistant Librarian,
> > Biju Patnaik Central Library (BPCL),
> > NIT Rourkela,
> > Sundergadh-769008,
> > Odisha,
> > India.
> > Mob:91+9439420860
> > URL: http://vinod.itshelp.co.in/
> > ORCID ID: http://orcid.org/0000-0003-4666-7874
> >
> > *"Spiritual relationship is far more precious than physical. Physical
> > relationship divorced from spiritual is body without soul" -- Mahatma
> > Gandhi*
> > _______________________________________________
> >
> > Koha mailing list  http://koha-community.org
> > Koha at lists.katipo.co.nz
> > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
> _______________________________________________
>
> Koha mailing list  http://koha-community.org
> Koha at lists.katipo.co.nz
> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
>