[Koha] Patron with checked out items with no information

[clint.deckard]

Hello again Katrin,
No, the patrons checkout history only shows the time the three items 
were checked out and no other details.
I realise it should not be possible to delete items/records that are 
checked out but that certainly looks like what has happened.

Could there be a way to remove the issues at database level?

Clint.

------ Original Message ------
From: "Katrin Fischer" <katrin.fischer.83 at web.de>
To: "clint.deckard" <clint.deckard at frontiers.co.nz>; "Koha-List" 
<koha at lists.katipo.co.nz>
Sent: 7/11/2020 6:59:26 a.m.
Subject: Re: [Koha] Patron with checked out items with no information

>Hi Clint,
>
>I am not sure what's going on there. If you look at the checkout history
>for the patron, does the information there display correctly? (you might
>have to turn on the 'intranetreadinghistory' system preference first)
>
>In Koha it should not be possible to delete records/items while they are
>checked out.
>
>Katrin
>
>
>On 04.11.20 23:21, clint.deckard wrote:
>>Thank you Katrin,
>>error message from the log when checking the patrons checked out items
>>is;
>>[Thu Nov  5 07:58:08 2020] checkouts: GetMarcBiblio called with
>>undefined biblionumber at
>>/usr/share/koha/intranet/cgi-bin/svc/checkouts line 168.
>>[Thu Nov  5 07:58:08 2020] checkouts: GetRecordValue called with
>>undefined record at /usr/share/koha/intranet/cgi-bin/svc/checkouts
>>line 168.
>>[Thu Nov  5 07:58:08 2020] checkouts: Use of uninitialized value $lost
>>in anonymous hash ({}) at
>>/usr/share/koha/intranet/cgi-bin/svc/checkouts line 168.
>>[Thu Nov  5 07:58:08 2020] checkouts: Use of uninitialized value
>>$damaged in anonymous hash ({}) at
>>/usr/share/koha/intranet/cgi-bin/svc/checkouts line 168.
>>[Thu Nov  5 07:58:08 2020] checkouts: Odd number of elements in
>>anonymous hash at /usr/share/koha/intranet/cgi-bin/svc/checkouts line
>>168.
>>
>>It looks as though  biblio records have been deleted whilst items
>>checked out. The librarian suggests this may be true but it is unsure.
>>Given there are no details for the 'blank' checked out items, how does
>>one go about rectifying it?
>>
>>Clint.
>>
>>
>>
>>
>>------ Original Message ------
>>From: "Katrin Fischer" <katrin.fischer.83 at web.de>
>>To: koha at lists.katipo.co.nz
>>Sent: 4/11/2020 8:41:00 p.m.
>>Subject: Re: [Koha] Patron with checked out items with no information
>>
>>>Hi Client,
>>>
>>>if you use the developer tools in your browser it might help to see a
>>>more detailed error message.
>>>
>>>One case we saw recently where the checkouts list would not load was
>>>when the user had checked out an item without 245$a ($p was filled out,
>>>so it was not obvious on first glance when looking at the record). Also
>>>check the items have all required values, like itemtype, homebranch and
>>>holdingbranch set.
>>>
>>>Hope that helps,
>>>
>>>Katrin
>>>
>>>On 04.11.20 00:43, clint.deckard wrote:
>>>>I have a patron that has a number of checked out items, three of which
>>>>are blank/have no details ie. when viewing overdue items there are no
>>>>details for three of the items.
>>>>When listing checked out items for this patron it just sits trying to
>>>>load them.
>>>>I can't find any similar problem in bugs or the web.
>>>>How can I correct the problem?
>>>>
>>>>This was originally a 3.20 version and migrated to 17.11 on Debian
>>>>using MySQL.
>>>>There are no problems listed in 'System Information' on the 'About
>>>>Koha' page.
>>>>
>>>>Appreciate the help,
>>>>Clint.
>>>>
>>>>
>>>>
>>>>_______________________________________________
>>>>
>>>>Koha mailing list  http://koha-community.org
>>>>Koha at lists.katipo.co.nz
>>>>Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
>>>_______________________________________________
>>>
>>>Koha mailing list  http://koha-community.org
>>>Koha at lists.katipo.co.nz
>>>Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
>>