[Koha] Software error: Can't call method "branchname" on an undefined value at /usr/share/koha/lib/C4/Biblio.pm line 1627.

Wed Jan 15 20:10:35 NZDT 2020

Hi Bruck,

first thing that comes to mind is if you have modified your frameworks
from the default, especially the 952 fields?

Some things that could be interesting:

select homebranch, holdingbranch from items group by homebranch,
holdingbranch;

You should then see if there are values that are not valid branchcodes
in your system.

What does the configuration of your 952 fields look like? Especially $a
and $b?

select tagfield, tagsubfield from marc_subfield_structure where
authorised_value="branches";

What does your item form look like? For example you can compare it to
one of our demo installations that should be closer to default.

Maybe this could get you a step closer.

Katrin

On 13.01.20 14:11, Tadesse, Bruck wrote:
> Hi Jonathan and Katrin,
>
> Happy New Year! The problem with our Koha instances still is not resolved. We are still unable to edit items. Since you know the problem already, I am turning to you again for help.
>
> Many thanks,
> Bruck T.
>
>
> -----Original Message-----
> From: Koha <koha-bounces at lists.katipo.co.nz> On Behalf Of Tadesse, Bruck
> Sent: Thursday, December 19, 2019 2:11 PM
> To: Katrin Fischer <Katrin.Fischer.83 at web.de>
> Cc: koha at lists.katipo.co.nz
> Subject: Re: [Koha] Software error: Can't call method "branchname" on an undefined value at /usr/share/koha/lib/C4/Biblio.pm line 1627.
>
> Hi Katrin,
>
> Thanks, I have never used a client for IRC, but I will try pidgin. What would be the address then? Is it irc.oftc.net:6667  ?
>
> thanks,
> Bruck T
>
> From: Katrin Fischer <Katrin.Fischer.83 at web.de>
> Sent: Thursday, December 19, 2019 12:21 PM
> To: Tadesse, Bruck <bruck at wider.unu.edu>
> Cc: Jonathan Druart <jonathan.druart at bugs.koha-community.org>; koha at lists.katipo.co.nz
> Subject: Aw: Re: [Koha] Software error: Can't call method "branchname" on an undefined value at /usr/share/koha/lib/C4/Biblio.pm line 1627.
>
>
> Hi Bruck,
>
> the web link hasn't worked for me in a while - the #koha tab doesn't open and only the status one is shown for me. Do you have access to a program like pidgin or another IRC client maybe that you could use instead?
>
> Katrin
>
> Gesendet: Donnerstag, 19. Dezember 2019 um 11:03 Uhr
> Von: "Tadesse, Bruck" <bruck at wider.unu.edu<mailto:bruck at wider.unu.edu>>
> An: "Jonathan Druart" <jonathan.druart at bugs.koha-community.org<mailto:jonathan.druart at bugs.koha-community.org>>
> Cc: "koha at lists.katipo.co.nz<mailto:koha at lists.katipo.co.nz>" <koha at lists.katipo.co.nz<mailto:koha at lists.katipo.co.nz>>
> Betreff: Re: [Koha] Software error: Can't call method "branchname" on an undefined value at /usr/share/koha/lib/C4/Biblio.pm line 1627.
> Hi Jonathan,
>
> I have been connected to this Koha channel (https://webchat.oftc.net/?channels=koha) through a browser for a while now, but I do not see any activity. May be I am not in the right, Can you send me the link to the right channel.
>
> Many thanks,
> Bruck T.
> -----Original Message-----
> From: Jonathan Druart <jonathan.druart at bugs.koha-community.org<mailto:jonathan.druart at bugs.koha-community.org>>
> Sent: Wednesday, December 18, 2019 6:36 PM
> To: Tadesse, Bruck <bruck at wider.unu.edu<mailto:bruck at wider.unu.edu>>
> Cc: koha at lists.katipo.co.nz<mailto:koha at lists.katipo.co.nz>
> Subject: Re: [Koha] Software error: Can't call method "branchname" on an undefined value at /usr/share/koha/lib/C4/Biblio.pm line 1627.
>
> I am expecting to see something just before this error. Maybe you did not restart plack?
> Consider jumping into IRC and catch me there, that would be easier ;)
>
> Le mer. 18 déc. 2019 à 17:09, Tadesse, Bruck <bruck at wider.unu.edu<mailto:bruck at wider.unu.edu>> a écrit :
>> Jonathan,
>> I am not sure if I am looking in the right place and thanks for your patient with me. I opened the " intranet-error.log " log file (tail -f intranet-error.log) in the backend and see the result below. Could this be any helpful.
>>
>> Thanks.
>> Bruck.-
>> *********************************
>> [Wed Dec 18 15:59:18.279781 2019] [cgi:error] [pid 19666] [client
>> 172.22.3.115:59956] AH01215: [Wed Dec 18 15:59:18 2019] additem.pl:
>> Can't call method "branchname" on an undefined value at
>> /usr/share/koha/lib/C4/Biblio.pm line 1627.:
>> /usr/share/koha/intranet/cgi-bin/cataloguing/additem.pl, referer:
>> http://koha.wider.unu.edu:8080/cgi-bin/koha/catalogue/detail.pl?biblio
>> number=8418&searchid=scs_1576671122887
>>
>> *********************************
>> -----Original Message-----
>> From: Jonathan Druart
>> <jonathan.druart at bugs.koha-community.org<mailto:jonathan.druart at bugs.k
>> oha-community.org>>
>> Sent: Wednesday, December 18, 2019 3:15 PM
>> To: Tadesse, Bruck <bruck at wider.unu.edu<mailto:bruck at wider.unu.edu>>
>> Cc: koha at lists.katipo.co.nz<mailto:koha at lists.katipo.co.nz>
>> Subject: Re: [Koha] Software error: Can't call method "branchname" on an undefined value at /usr/share/koha/lib/C4/Biblio.pm line 1627.
>>
>> Have a look at the Koha log file, you should see the value of $value in it.
>>
>> Le mer. 18 déc. 2019 à 13:23, Tadesse, Bruck <bruck at wider.unu.edu<mailto:bruck at wider.unu.edu>> a écrit :
>>> Jonathan,
>>>
>>> Thanks, the SQL query returns empty set. I have also added the debug statement just before the line 1627 and there is no change to the error message. Thinking it is a browser cache issue, I changed computer and browser, the debug statement didn’t bring any change to the error message.
>>>
>>> This is how it looks now in ...C4/biblio.pm
>>> #---- branch
>>> if ( $tagslib->{$tag}->{$subfield}->{'authorised_value'} eq
>>> "branches" ) { warn $value; return
>>> Koha::Libraries->find($value)->branchname;
>>> }
>>>
>>> Thanks,
>>> Bruck T.
>>>
>>> -----Original Message-----
>>> From: Jonathan Druart
>>> <jonathan.druart at bugs.koha-community.org<mailto:jonathan.druart at bugs
>>> .koha-community.org>>
>>> Sent: Wednesday, December 18, 2019 1:22 PM
>>> To: Tadesse, Bruck <bruck at wider.unu.edu<mailto:bruck at wider.unu.edu>>
>>> Cc: koha at lists.katipo.co.nz<mailto:koha at lists.katipo.co.nz>
>>> Subject: Re: [Koha] Software error: Can't call method "branchname" on an undefined value at /usr/share/koha/lib/C4/Biblio.pm line 1627.
>>>
>>> Bruck,
>>>
>>> My understanding of the error is that you have a field that is mapped with the "authorised value" branches (that's not a real authorised value). But at least one of those field has a value that is not a branchcode defined in your system.
>>>
>>> The weird thing is that, by default, only item's fields are mapped with "branches", 952$a and 952$b Can you try this SQL query: select tagfield, tagsubfield from marc_subfield_structure where authorised_value="branches" and tagfield != 952; Does it return something?
>>>
>>> To know which value we are searching search, you could also add a
>>> debug statement warn $value; before
>>> 1627 return Koha::Libraries->find($value)->branchname;
>>>
>>> Regards,
>>> Jonathan
>>>
>>> Le mer. 18 déc. 2019 à 11:37, Tadesse, Bruck <bruck at wider.unu.edu<mailto:bruck at wider.unu.edu>> a écrit :
>>>> Dear Karam,
>>>>
>>>> Thanks, Since the update didn’t result in solving the problem, I will revert back for now. I have taken a snapshot of the VM, so it easy to do that. I would still appreciate any advice that would help me resolve the underlying problem of updating the items.
>>>>
>>>> Thanks,
>>>> Bruck T.
>>>>
>>>> From: Karam Qubsi
>>>> <karamqubsi at gmail.com<mailto:karamqubsi at gmail.com>>
>>>> Sent: Wednesday, December 18, 2019 12:26 PM
>>>> To: Tadesse, Bruck
>>>> <bruck at wider.unu.edu<mailto:bruck at wider.unu.edu>>
>>>> Cc: koha at lists.katipo.co.nz<mailto:koha at lists.katipo.co.nz>;
>>>> Allonen, Lay Poh
>>>> <allonen at wider.unu.edu<mailto:allonen at wider.unu.edu>>
>>>> Subject: Re: [Koha] Software error: Can't call method "branchname" on an undefined value at /usr/share/koha/lib/C4/Biblio.pm line 1627.
>>>>
>>>> Hello Bruck,
>>>>
>>>> This query (UPDATE items SET homebranch='LIB', holdingbranch='LIB') ) is very dangerous.
>>>>
>>>> This will set all (homebranch and holdingbranch ) in your items table to be LIB for all items!
>>>>
>>>> if that is not what you want, then try to retrieve a backup from ( /var/spool/koha ) or anywhere else you store your backups .
>>>>
>>>> Please note that LIB should be one of your branches custom code. so are you sure it is LIB in your Koha installation ?
>>>> Regards.
>>>>
>>>> On Wed, Dec 18, 2019 at 5:27 PM Tadesse, Bruck <bruck at wider.unu.edu<mailto:bruck at wider.unu.edu<mailto:bruck at wider.unu.edu%3cmailto:bruck at wider.unu.edu>>> wrote:
>>>> Hi All,
>>>>
>>>> I have just recently upgraded to 17.05 from 16.05 and when I try to edit items on Koha, it throws the following error "Can't call method "branchname" on an undefined value at /usr/share/koha/lib/C4/Biblio.pm line 1627". I search the archive online saw the advice to update the two fields<https://lists.katipo.co.nz/public/koha/2017-September/048966.html> (UPDATE items SET homebranch='LIB', holdingbranch='LIB'). I have done that and did the full reindex. But, that does not seem to have helped. Please advise.
>>>>
>>>> Many thanks,
>>>> Bruck Tadesse
>>>> _______________________________________________
>>>> Koha mailing list http://koha-community.org
>>>> Koha at lists.katipo.co.nz<mailto:Koha at lists.katipo.co.nz<mailto:Koha
>>>> @lists.katipo.co.nz%3cmailto:Koha at lists.katipo.co.nz>>
>>>> https://lists.katipo.co.nz/mailman/listinfo/koha
>>>>
>>>>
>>>> --
>>>> Karam Qubsi
>>>>
>>>> _______________________________________________
>>>> Koha mailing list http://koha-community.org
>>>> Koha at lists.katipo.co.nz<mailto:Koha at lists.katipo.co.nz>
>>>> https://lists.katipo.co.nz/mailman/listinfo/koha
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