[Koha] Koha Rest API basic authentication failure - URGENT

[ravikumar c]

Password is just 8 characters. Tried querying API thru postman and curl
both. Query fails for both the cases.
Anyone knows if rest  basic authentication is compatible with ubuntu or
not? Also Using the Koha REST API - Koha Wiki (koha-community.org)
<https://wiki.koha-community.org/wiki/Using_the_Koha_REST_API> indicates
*RESTBasicAuth* only works when using Plack; it will not work when using
CGI. Any idea what needs to be done for this? I simply downloaded latest
koha and configured in ubuntu, enabled *RESTBasicAuth* = True and tried
querying thru postman as well as curl. Koha version I am using is 20.11,
password is just 8 characters. Similar thing works with
https://intranet.bywatersolutions.com/api/v1/cities     but it doesn't work
with my installation. Is there any  additional settings needs to be changed
in koha-sites.conf, koha-common.conf or koha-httpd.conf? Appreciate any
help. Thanks in advance.

Regards
Ravikumar

On Mon, Dec 28, 2020 at 5:13 AM Joonas Kylmälä <joonas.kylmala at helsinki.fi>
wrote:

> Hi,
>
> one possible reason is too long password, I know that at least <= 32
> characters work.
>
> Joonas
>
> On 27/12/2020 15:41, ravikumar c wrote:
> > Hi All
> >
> >    I have been facing a strange issue using Koha API basic authentication
> > since last 1 month for which I need urgent help. Tried all possible
> > suggestions found on net but no luck.
> >
> > If I enable "RESTBasicAuth"  try the basic curl command like  below for
> the
> > bywater demo site , things work absolutely fine with no issues.
> >
> > $ curl -u bywater:bywater -i -H 'Accept:application/json'
> > https://intranet.bywatersolutions.com/api/v1/cities
> >
> > Response - EVERYTHING SEEMS SO EASY.
> >
> >
> [{"city_id":3,"country":"","name":"Chicago","postal_code":"60601","state":"IL"},{"city_id":4,"country":"","name":"Chicago","postal_code":"60611","state":"IL"},{"city_id":5,"country":"","name":"Austin","postal_code":"78741","state":"TX"},{"city_id":6,"country":"INDIA","name":"habra","postal_code":"743222","state":"WEST
> > BENGAL"}]
> >
> > But if I try the same with my local ubuntu installation of Koha it
> doesn't
> > work even after enabling "RESTBasicAuth".
> >
> >
> > HTTP/1.1 401 Unauthorized
> > Date: Sun, 27 Dec 2020 13:29:39 GMT
> > Server: Apache/2.4.41 (Ubuntu)
> > Content-Length: 35
> > Content-Type: application/json; charset=utf8
> >
> > {"error":"Authentication failure."}
> >
> > Appreciate your help as I need this asap.
> >
> > Regards
> > Ravikumar
> > _______________________________________________
> >
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>
> --
> Joonas Kylmälä
> Tietojärjestelmäasiantuntija
>
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