[Koha] some staff users cannot access the OPAC

[Patricia Dowling]

Hi Isabel,
I had this problem recently and it turned out that the staff member in question also had access to the self-check modules. I switched this off in her permissions and that fixed the problem.

I hope this helps

Patricia Dowling
Research Librarian (Systems)
Library & Research Service
Houses of the Oireachtas
Kildare Street
Dublin 2.
Tel: +353 (01) 6184311
Email: patricia.dowling at oireachtas.ie


-----Original Message-----
From: Koha <koha-bounces at lists.katipo.co.nz> On Behalf Of Isabel Pineda
Sent: Friday 11 December 2020 14:18
To: koha at lists.katipo.co.nz
Subject: [Koha] some staff users cannot access the OPAC

Hi. We have got a strange problem with some of our staff users: They can access the intranet but for some reason they cannot access the OPAC. I have already tried several things - changing the password in the administration form, changing the password through the "Forgot password" process in the OPAC for example - but they still cannot log in the OPAC. Does anybody have an idea why that might be? If there is nothing that can be done, I will delete and recreate these users and hope that it works this time. I am just curious about the reason, because for most staff users it is working without a problem.

Thank you very much
Isabel Pineda
_______________________________________________

Koha mailing list  http://koha-community.org Koha at lists.katipo.co.nz
Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha

________________________________

Oireachtas email policy and disclaimer. http://www.oireachtas.ie/parliament/about/oireachtasemailpolicyanddisclaimer/


Beartas ríomhphoist an Oireachtais agus séanadh. http://www.oireachtas.ie/parliament/ga/eolas/beartasriomhphoistanoireachtaisagusseanadh/