[Koha] [koha] Edited barcodes not saving

[muirunyeri]

Hi Indranil
I have tried to access the error.log file although I cannot be able to decipher. I have attached it as a text file. If you could or anyone else look at it, I'll greatly appreciate.
Thanks in advance.


Sent from my Samsung Galaxy smartphone.-------- Original message --------From: Indranil Das Gupta <indradg at gmail.com> Date: 04/11/2019  07:35  (GMT+03:00) To: muirunyeri <muirunyeri at gmail.com> Cc: koha <koha at lists.katipo.co.nz> Subject: Re: [Koha] [koha] Edited barcodes not saving 
Hi
The intranet error logs are available under /var/log/koha/<your_instance>/ as intranet-error.log
Often the usual technique is to tail the file while executing the steps that are known to trigger the error.
hope this helps
Indranil Das GuptaL2C2 Technologies
On Mon 4 Nov, 2019, 10:00 AM muirunyeri, <muirunyeri at gmail.com> wrote:
Hello Owen,

Thanks for getting back to me on my query and sorry for not replying sooner. 

We are using version 17.05.

There are no upgrades to koha, Mysql or the server. There are no changes whatsoever and no one has accessed the server.

Kindly guide me on how to access the error logs and I will do so.

Am very grateful for any assistance

Thank you



Sent from my Samsung Galaxy smartphone.-------- Original message --------From: Owen Leonard <oleonard at myacpl.org> Date: 31/10/2019  14:43  (GMT+03:00) To: muiru james <muirunyeri at gmail.com> Cc: koha <koha at lists.katipo.co.nz> Subject: Re: [Koha] [koha] Edited barcodes not saving 

>  Over the last few days, the new barcode is not saving  i.e. after

> saving the old number is still showing instead of the new one.



What version of Koha are you using? Has anything changed which might

be linked to this problem? A server upgrade, Koha upgrade, MySQL

upgrade?



Do you have access to Koha's error logs?



 -- Owen



-- 

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Athens County Public Libraries

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