[Koha] double fines

[Arturo Longoria]

Our library (on version 18.05.10) has also experienced double fines. We also cannot figure out what the pattern is! The last time it happened, a patron had 2 items go into "Long Overdue (Lost)" status (which is done automatically by the long overdue cron job). They had already accrued their max fines. Upon return a few weeks later, the fines were doubled up.

We also have CalculateFinesOnReturn enabled and suspect that may be the cause? I hesitate to turn it off, though, as I don't understand what the repercussions might be.

And we have also had other instances that seem similar (items go Long Overdue/Lost and have accrued max fines) but upon return, they do not double up on fines.

I'm not sure what other info may be helpful for debugging, but I'd be happy to provide anything I can.


Arturo Longoria
Reference Librarian/Web Manager
Texas State Law Library
www.sll.texas.gov

-----Original Message-----
From: Koha <koha-bounces at lists.katipo.co.nz> On Behalf Of vikram zadgaonkar
Sent: Sunday, April 14, 2019 21:02
To: Fischer, Katrin <Katrin.Fischer.83 at web.de>
Cc: koha list <koha at lists.katipo.co.nz>
Subject: Re: [Koha] double fines

Hi,
I am also facing same problem. I have enabled calculate fine on return.


On Mon 15 Apr, 2019, 12:10 AM Katrin Fischer, <katrin.fischer.83 at web.de>
wrote:

> Hi Margo,
>
> I am not aware of any known bugs that fit your description. :(
>
> Maybe it could help to see the 2 lines in accountlines (F and FU) and 
> compare these.
>
> Do you have |CalculateFinesOnReturn enabled?|
>
> |Katrin
> |
>
>
> On 10.04.19 20:01, Margo Duncan wrote:
> > Good afternoon,
> >
> > Recently we have some patrons that are being double charged fines.  
> > It
> looks like when the item is turned in, the accruing fine (FU) remains 
> and a fine (F) for the same amount is added as a second line. It 
> doesn't appear to be happening to all patrons and I cannot determine a pattern.
> >
> > We are on version 18.11.02.
> >
> > Has anyone had this problem?  Or any suggestions where to start looking?
> > Thank you!
> > Margo
> >
> > Margo Duncan, MLS
> > Head of Library Systems
> > Robert R. Muntz Library
> > The University of Texas at Tyler
> > 903.566.7174 | mduncan at uttyler.edu<mailto:mduncan at uttyler.edu>
> >
> > _______________________________________________
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