[Koha] Help testing marc staging performance issues

Jonathan Druart jonathan.druart at bugs.koha-community.org
Thu Sep 20 10:29:14 NZST 2018


Hi Barton,

> I believe this typically happens under plack.

These scripts should not run under plack, check your apache config file
(search for "ProxyPass" in apache-shared-intranet-plack.conf)

Cheers,
Jonathan

On Wed, 19 Sep 2018 at 19:17 Barton Chittenden <barton at bywatersolutions.com>
wrote:

> Hi, All!
>
> At ByWater, we've had a few reports of
>
> "Home › Tools › Stage MARC records for import" timing out on large import
> batches, with the message "there was an error."
>
> When this happens, there are typically two batches under
>
> Home › Tools › Manage staged MARC records
>
> The first batch will show a number of records, and the second batch will
> show 0 records.
>
> I believe this typically happens under plack. I'm having a *very* difficult
> time re-creating the error, so I don't have any plack error logs, I don't
> have any good numbers on how many records cause the problem.
>
> One of our libraries told me that the problem seems to be worse when using
> matching rules.
>
> If you've seen issues like this, I would love to know
>
> 1) What version of Koha you're using
> 2) How many records you were importing
> 3) If you were doing any sort of record matching
> 4) Any other relevant details
> 5) If you have access to the server error logs, I'd like to know what
> messages you see there.
>
> I'd like to file a bug, but without being able to replicate the problem, I
> can't get any traction there.
>
> Thanks,
>
> --Barton
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