[Koha] Problems with circulation history

[vanda koha]

Thanks a lot Jonathan,

I will give that information to my IT colleagues

Regards,

Vanda

2018-01-02 14:15 GMT+00:00 Jonathan Druart <
jonathan.druart at bugs.koha-community.org>:

> Hi Vanda,
>
> Yes, it's a known bug.
> You should read the following wiki page https://wiki.koha-community.
> org/wiki/DBMS_auto_increment_fix,implement the fix and upgrade to a more
> recent version.
>
> Regards,
> Jonathan
>
> On Tue, 2 Jan 2018 at 08:56 vanda koha <vandakoha at gmail.com> wrote:
>
>> Hi everybody!
>>
>> We are using koha version  16.11.04.
>> I´ve recently detected a problem with circulation history. The program
>> cheks out and cheks in all items quite well, but it frequently does not
>> keep track of all the loans. After checking in a book when I run the
>> report
>> to see what was checked in the book does not appear in the results and
>> when
>> I check the patron circulation history it shows no loans (It shows: "This
>> patron has no circulation history"). When we look in to the checkout
>> history of the item it says the book has never been checked out before.
>> It is as if the item had never been checked out. To make it even more
>> strange let me tell you that this happens in a regular basis, but not
>> everytime. I was not able to understand why this only happens every now
>> and
>> then. What do you think might be the problem? How can we solve it?
>> Has it ever happened to anyone of you?
>> Any help would be very welcomed.
>>
>> Thanks
>>
>> Vanda
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>>
>