[Koha] How does the AutoEmailOpacUser preference work?

[Katrin Fischer]

Hi Arturo,

I don't have email set up on my test installation so can't verify as the 
ACCTDETAILS doesn't use the message queue. - Maybe someone else can. My 
guess would have been that it would not matter as Koha creates an userid 
on saving the record.

Katrin


On 31.01.2018 15:03, Arturo Longoria wrote:
> Katrin,
>
> Looking at my notes from when I tested this feature out a few weeks ago, I noted that I had to keep the username empty and fill out both the password fields and the primary e-mail address field in order for the e-mail to go out. I did not have success if I also filled out the username.
>
> -----Original Message-----
> From: Koha [mailto:koha-bounces at lists.katipo.co.nz] On Behalf Of Katrin Fischer
> Sent: Wednesday, January 31, 2018 01:33
> To: koha at lists.katipo.co.nz
> Subject: Re: [Koha] How does the AutoEmailOpacUser preference work?
>
> Hi Arturo,
>
> looking at the code I think you need to set the username, password and one of the email addresses before saving the patron for the first time in order for the email to be generated.
>
> Hope this helps,
>
> Katrin
>
>
> On 08.01.2018 17:48, Barton Chittenden wrote:
>> Arturo,
>>
>> Check the basics first -- are the email addresses valid? Are the
>> messages in the patron's spam folder?
>>
>> Next I would check is email logs -- typically /var/log/mail.log
>>
>> Grep for the email address. If you see that messages have been sent,
>> there's not much you can do; the issue is entirely upstream.
>>
>> On the other hand, you may see that the emails are being rejected by
>> the upstream mail server, in which case you'll need to contact the server admin.
>>
>>
>> On Mon, Jan 8, 2018 at 11:41 AM, Arturo Longoria <
>> Arturo.Longoria at sll.texas.gov> wrote:
>>
>>> Hello,
>>>
>>> Our library enabled the AutoEmailOpacUser preference so that patrons
>>> receive a notification of their account details when we create an
>>> account for them via the staff client -- http://manual.koha-community.
>>> org/17.11/en/administration.html#AutoEmailOPACUser -- and we've set
>>> AutoEmailPrimaryAddress to use the first valid e-mail found in the account.
>>>
>>> But we've noticed that the e-mail is not always sent when the account
>>> includes a valid e-mail. The documentation does not mention any
>>> specifics, so I was wondering if anyone can explain how this feature works?
>>>
>>> It seems to be sent only if the username field is blank AND there is
>>> a password included. I've found that if staff do not include a value
>>> in the password fields, the e-mail is not sent. If the password
>>> fields are filled out and staff also include a username, the e-mail is not sent.
>>>
>>> Is this the intended behavior?
>>>
>>>
>>> Arturo Longoria
>>> Reference Librarian/Web Manager
>>> Texas State Law Library
>>> www.sll.texas.gov
>>>
>>> _______________________________________________
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>>>
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