[Koha] Bulk Patron Image upload zip file giving Error 500

Sunil Sharma koha.sunil007 at gmail.com
Wed Jul 26 16:23:50 NZST 2017 

Hi Marc,

Thanks for the valuable input.

Let me debug these lines which you had point out and get back to you if I
will get any solution with this.



On Fri, Jul 21, 2017 at 12:33 PM, Marc Véron <veron at veron.ch> wrote:

> Hi Sunil
>
> I have the impression that the error occurs on line 118 of
> picture-upload.pl
>
> unless( system( "unzip", $tempfile, '-d', $dirname ) == 0 ) {
>
> It seems that the zip is extracted but the program thinks that something
> went wrong with extracting and exits (following lines).
>
> Because the error occurs since Debian 8.3 I suppose that system(...)
> returns an other value than with Debian 8.2
>
> For the return values of system see:
> http://perldoc.perl.org/functions/system.html
>
> Just my 2 cents...
>
> Marc
>
>
> Am 21.07.2017 um 06:29 schrieb Sunil Sharma:
>
>> Hello Friends,
>>
>> If someone faced the problem mentioned in my previous mail attached below
>> and having any solution, please guide.
>>
>> I am using Koha 16.05.12 with Debian 8.3 OS on my cloud server.
>>
>> Currently, I am facing a very strange problem while uploading a single
>> patron image via Koha Bulk Patron image upload tool, the image file is
>> uploading fine. But When I tried using *zip file* of all patron images
>> with
>> a mapped text file named as IDLINK.TXT, As soon as I browse the zip file
>> and try to upload the images, the images are uploaded but instead of
>> result
>> page, the page will through error 500.
>>
>> I had checked many Koha versions i.e. Koha 3.22.x, Koha 16.05.x, Koha
>> 16.11.x but same *error 500* will be the result.
>>
>> To troubleshoot the problem I had tested the same Koha versions with same
>> zip file at my local virtual machine but the strange problem which I
>> found,
>> that* all Koha* versions with bulk patron upload feature *worked fine on
>> Debian 8.2 *but *through error 500 with Debian 8.3 and onwards i.e. 8.4,
>> 8.8 etc. *
>>
>>
>> I had tested with different Apache versions but on Debian 8.2 all things
>> worked fine, but on Debian 8.3 no success (may be any security fetch or
>> something wrong is there)
>>
>> As there are a lot of other application are running on my cloud server so
>> I
>> can't change the OS. Please guide me what will I do?
>>
>> The Koha error logs are as given below:
>>
>>
>>
>>
>>
>> *[Thu Jul 12 13:43:02.2017] [http:error] [pid 16357] [client x.x.x.x]
>> AH02429: Response header name ' extracting' contains invalid characters,
>> aborting request, referer:
>> http://example.com/cgi-bin/koha/tools/picture-upload.pl
>> <http://example.com/cgi-bin/koha/tools/picture-upload.pl>[Thu Jul 12
>> 13:50:38.2017] [http:error] [pid 14327] [client x.x.x.x] AH02429: Response
>> header name '  inflating' contains invalid characters, aborting request,
>> referer: http://example.com/cgi-bin/koha/tools/picture-upload.pl
>> <http://example.com/cgi-bin/koha/tools/picture-upload.pl>[Thu Jul 12
>> 13:59:27.2017] [http:error] [pid 25507] [client x.x.x.x] AH02429: Response
>> header name '  inflating' contains invalid characters, aborting request,
>> referer: http://example.com/cgi-bin/koha/tools/picture-upload.pl
>> <http://example.com/cgi-bin/koha/tools/picture-upload.pl>*
>>
>>
>> Any pointers would be of help.
>>
>>
>> On Fri, Jul 14, 2017 at 3:19 PM, Sunil Sharma <koha.sunil007 at gmail.com>
>> wrote:
>>
>> Hi Ian Bays,
>>>
>>> Thank you very much for the valuable input.
>>>
>>> I had checked and you are right that all patron images are uploading
>>> correctly but was failing when trying to show the results page with the
>>> error 500 as you observed.
>>>
>>> Now, it is confirmed with your mail that something is wrong. Please guide
>>> if you will find any solution for this problem.
>>>
>>> If someone else faced this problem and having solution, please guide.
>>>
>>>
>>>
>>> On Fri, Jul 14, 2017 at 2:19 PM, Ian Bays <ian.bays at ptfs-europe.com>
>>> wrote:
>>>
>>> Hello,
>>>>
>>>> I have noticed the same problem uploading a zip file of patron images
>>>> and
>>>> saw similar messages in the log file.
>>>>
>>>> However on checking the patron records saw the images so I concluded
>>>> that
>>>> the upload was working correctly but was failing when trying to show the
>>>> results page with the error 500.
>>>>
>>>> There is definitely something wrong but you might like to check to see
>>>> if
>>>> the upload actually worked OK.
>>>>
>>>> Best regards.
>>>> Ian
>>>>
>>>> On 13/07/2017 06:32, Sunil Sharma wrote:
>>>>
>>>> Hello Friends,
>>>>>
>>>>> I am using Koha 16.05.12 with Debian 8.3 OS on my cloud server.
>>>>>
>>>>> Currently, I am facing a very strange problem while uploading a single
>>>>> patron image via Koha Bulk Patron image upload tool, the image file is
>>>>> uploading fine. But When I tried using *zip file* of all patron images
>>>>> with
>>>>> a mapped text file named as IDLINK.TXT, As soon as I browse the zip
>>>>> file
>>>>> and try to upload the file, the page will through error 500.
>>>>>
>>>>> I had checked many Koha versions i.e. Koha 3.22.x, Koha 16.05.x, Koha
>>>>> 16.11.x but same *error 500* will be the result.
>>>>>
>>>>> To troubleshoot the problem I had tested the same Koha versions with
>>>>> same
>>>>> zip file at my local virtual machine but the strange problem which I
>>>>> found,
>>>>> that* all Koha* versions with bulk patron upload feature *worked fine
>>>>> on
>>>>> Debian 8.2 *but *through error 500 with Debian 8.3 *
>>>>>
>>>>> I had tested with different Apache versions but on Debian 8.2 all
>>>>> things
>>>>> worked fine, but on Debian 8.3 no success (may be any security fetch or
>>>>> something wrong is there)
>>>>>
>>>>> As there are a lot of other application are running on my cloud server
>>>>> so I
>>>>> can't change the OS. Please guide me what will I do?
>>>>>
>>>>> The Koha error logs are as given below:
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> *[Thu Jul 12 13:43:02.2017] [http:error] [pid 16357] [client x.x.x.x]
>>>>> AH02429: Response header name ' extracting' contains invalid
>>>>> characters,
>>>>> aborting request, referer:
>>>>> http://example.com/cgi-bin/koha/tools/picture-upload.pl
>>>>> <http://example.com/cgi-bin/koha/tools/picture-upload.pl>[Thu Jul 12
>>>>> 13:50:38.2017] [http:error] [pid 14327] [client x.x.x.x] AH02429:
>>>>> Response
>>>>> header name '  inflating' contains invalid characters, aborting
>>>>> request,
>>>>> referer: http://example.com/cgi-bin/koha/tools/picture-upload.pl
>>>>> <http://example.com/cgi-bin/koha/tools/picture-upload.pl>[Thu Jul 12
>>>>> 13:59:27.2017] [http:error] [pid 25507] [client x.x.x.x] AH02429:
>>>>> Response
>>>>> header name '  inflating' contains invalid characters, aborting
>>>>> request,
>>>>> referer: http://example.com/cgi-bin/koha/tools/picture-upload.pl
>>>>> <http://example.com/cgi-bin/koha/tools/picture-upload.pl>*
>>>>>
>>>>>
>>>>>
>>>>> Any pointers would be of help.
>>>>>
>>>>>
>>>>>
>>>>> --
>>>> Ian Bays
>>>> Director of Projects, PTFS Europe Limited
>>>> Content Management and Library Solutions
>>>> +44 (0) 800 756 6803 (phone)
>>>> +44 (0) 7774 995297 (mobile)
>>>> +44 (0) 800 756 6384 (fax)
>>>> skype: ian.bays
>>>> email: ian.bays at ptfs-europe.com
>>>>
>>>> _______________________________________________
>>>> Koha mailing list  http://koha-community.org
>>>> Koha at lists.katipo.co.nz
>>>> https://lists.katipo.co.nz/mailman/listinfo/koha
>>>>
>>>>
>>>
>>> --
>>> Thanks & Regards
>>> Sunil Sharma
>>>
>>>
>>
>>
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-- 
Thanks & Regards
Sunil Sharma

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