[Koha] Bulk Patron Image upload zip file giving Error 500

[Ian Bays]

Hello,

I have noticed the same problem uploading a zip file of patron images 
and saw similar messages in the log file.

However on checking the patron records saw the images so I concluded 
that the upload was working correctly but was failing when trying to 
show the results page with the error 500.

There is definitely something wrong but you might like to check to see 
if the upload actually worked OK.

Best regards.
Ian

On 13/07/2017 06:32, Sunil Sharma wrote:
> Hello Friends,
>
> I am using Koha 16.05.12 with Debian 8.3 OS on my cloud server.
>
> Currently, I am facing a very strange problem while uploading a single
> patron image via Koha Bulk Patron image upload tool, the image file is
> uploading fine. But When I tried using *zip file* of all patron images with
> a mapped text file named as IDLINK.TXT, As soon as I browse the zip file
> and try to upload the file, the page will through error 500.
>
> I had checked many Koha versions i.e. Koha 3.22.x, Koha 16.05.x, Koha
> 16.11.x but same *error 500* will be the result.
>
> To troubleshoot the problem I had tested the same Koha versions with same
> zip file at my local virtual machine but the strange problem which I found,
> that* all Koha* versions with bulk patron upload feature *worked fine on
> Debian 8.2 *but *through error 500 with Debian 8.3 *
>
> I had tested with different Apache versions but on Debian 8.2 all things
> worked fine, but on Debian 8.3 no success (may be any security fetch or
> something wrong is there)
>
> As there are a lot of other application are running on my cloud server so I
> can't change the OS. Please guide me what will I do?
>
> The Koha error logs are as given below:
>
>
>
>
>
> *[Thu Jul 12 13:43:02.2017] [http:error] [pid 16357] [client x.x.x.x]
> AH02429: Response header name ' extracting' contains invalid characters,
> aborting request, referer:
> http://example.com/cgi-bin/koha/tools/picture-upload.pl
> <http://example.com/cgi-bin/koha/tools/picture-upload.pl>[Thu Jul 12
> 13:50:38.2017] [http:error] [pid 14327] [client x.x.x.x] AH02429: Response
> header name '  inflating' contains invalid characters, aborting request,
> referer: http://example.com/cgi-bin/koha/tools/picture-upload.pl
> <http://example.com/cgi-bin/koha/tools/picture-upload.pl>[Thu Jul 12
> 13:59:27.2017] [http:error] [pid 25507] [client x.x.x.x] AH02429: Response
> header name '  inflating' contains invalid characters, aborting request,
> referer: http://example.com/cgi-bin/koha/tools/picture-upload.pl
> <http://example.com/cgi-bin/koha/tools/picture-upload.pl>*
>
>
>
> Any pointers would be of help.
>
>

-- 
Ian Bays
Director of Projects, PTFS Europe Limited
Content Management and Library Solutions
+44 (0) 800 756 6803 (phone)
+44 (0) 7774 995297 (mobile)
+44 (0) 800 756 6384 (fax)
skype: ian.bays
email: ian.bays at ptfs-europe.com