[Koha] Patron not shown

[Katrin Fischer]

When you put in a cardnumber, that should redirect you to the patron
record, even if the search in general is not working. I still think it
might be something in your data that the new patron search which uses
JSON doesn't like - we had that happen a few times. Checking the browser
developer tools for Javascript errors could be a good start.

Katrin

Am 29.12.2016 um 10:03 schrieb Ahmad Nasser:
> No i can't because when i go to patron modules in koha when i search
> with any things it not give me no result.
>
> Ahmad Nasser
>    
>
> On Thu, Dec 29, 2016 at 1:29 AM, Katrin <katrin.fischer.83 at web.de
> <mailto:katrin.fischer.83 at web.de>> wrote:
>
>     Are you able to open a patron record by entering a valid
>     cardnumber? Did you clear your browser cache after the update?
>
>     Sometimes something in the patron data can break the JSON that is
>     used within the patron search. In this case an error will be
>     visible in the developer tools of Firefox. In order to fix this,
>     you have to find the record or the records that break search then.
>
>     Hope this helps,
>
>     Katrin
>
>
>     On 28.12.2016 13:40, ahmnas wrote:
>
>         hi my friends i have success to upgrade from koha 3.18 to koha
>         3.22.5 stable
>         version so every things is ok but the problem in patrons
>         (borrowers) when i
>         finishing upgrade and login using user name and passwords it
>         give me invalid
>         user so i login with koha admin and when searching in patrons
>         modules it not
>         give me any thing and i check phpmyadmin to see borrowers
>         table i found all
>         borrowers data complete, so how solving patron
>
>         i install using koha package
>
>         Koha Version- 3.22.5 (Stable)
>         Operating System- Ubuntu 12.04.5- 64 bit.
>
>         Ahmad Nasser
>         koha system administrator
>         mobil: +201110136090
>
>
>
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