[Koha] Placing items on hold

[Daniel Owens]

Thanks for that tip. It was not the cause, in our case.

On 4/20/17 10:31 AM, Barton Chittenden wrote:
> Another thing to look at is the marc record -- duplicate 999 tags can mess
> up holds. We've seen it happen; we're not really sure how. If this is the
> case, the only remedy is to delete the bib and re-catalog it.
>
> On Wed, Apr 19, 2017 at 1:27 AM, Katrin <katrin.fischer.83 at web.de> wrote:
>
>> Hi Daniel,
>>
>> this sounds all quite good, 2 other things you can try:
>>
>> - Make sure the system preference maxreserves is set to a positive value
>>
>> - Enter a circulation condition for All libraries - All patron categories
>> - All item types, where holds are allowed
>>
>> Hope this helps,
>>
>> Katrin
>>
>>
>>
>> On 19.04.2017 03:21, Daniel Owens wrote:
>>
>>> On 4/17/17 7:09 PM, Owen Leonard wrote:
>>>
>>>> Our librarian discovered that our patrons are not allowed to place holds
>>>>> on
>>>>> items, even though the feature is enabled.
>>>>>
>>>> Is this true of ALL items?
>>>>
>>>> Do you have "On shelf holds allowed" enabled for the item types in
>>>> question? This setting might be in system preferences or in
>>>> Circulation and Fine Rules depending on your Koha version.
>>>>
>>>>    -- Owen
>>>>
>>>> I am still having this problem. Just in case it matter, we are using
>>> Koha 3.22 .04.000.
>>>
>>> For my patron type (teacher), I have the following settings:
>>>
>>> Circulation rules:
>>> Holds allowed (count) = 5
>>> On shelf holds allowed = Yes
>>> Item level holds = Allow
>>>
>>> Default checkout, hold and return policy
>>> Hold policy = From any library
>>>
>>> Default holds policy by item type
>>> Books: Hold policy = From any library
>>>
>>>  From the staff interface, when I try to place the hold, a dialog opens
>>> with the following:
>>>
>>>      None of these items can normally be put on hold for this patron.
>>>      Place hold?
>>>
>>> And of course in the OPAC holds are not permitted.
>>>
>>> Does anyone have any idea how to solve this?
>>>
>>> Daniel
>>>
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