[Koha] Placing items on hold

[Daniel Owens]

On 4/17/17 7:09 PM, Owen Leonard wrote:
>> Our librarian discovered that our patrons are not allowed to place holds on
>> items, even though the feature is enabled.
> Is this true of ALL items?
>
> Do you have "On shelf holds allowed" enabled for the item types in
> question? This setting might be in system preferences or in
> Circulation and Fine Rules depending on your Koha version.
>
>   -- Owen
>
I am still having this problem. Just in case it matter, we are using 
Koha 3.22 .04.000.

For my patron type (teacher), I have the following settings:

Circulation rules:
Holds allowed (count) = 5
On shelf holds allowed = Yes
Item level holds = Allow

Default checkout, hold and return policy
Hold policy = From any library

Default holds policy by item type
Books: Hold policy = From any library

 From the staff interface, when I try to place the hold, a dialog opens 
with the following:

     None of these items can normally be put on hold for this patron.
     Place hold?

And of course in the OPAC holds are not permitted.

Does anyone have any idea how to solve this?

Daniel