[Koha] items not importing

[Barton Chittenden]

Jennifer,

I think that it's likely that the items actually imported, but that the
items are either not being indexed for search, or that you don't have the
zebra server (the process which actually returns search results) running.

Try going to reports, add an sql report, and add the following query:

select count(*) from biblio

Running the report should give you the number of bibliographic records in
the koha database. If the number is 0, something went wrong with the
import, if it is greater than 0, there's something going on with search.

Once you figure that part out, we know what to trouble-shoot next :-)

--Barton



On Wed, May 27, 2015 at 9:58 PM, Jennifer Perry <jeperry.librarian at gmail.com
> wrote:

> Hi all. New Koha user here, looking for some advice.
>
> When first experimenting with Koha I installed it on a virtual machine on
> my laptop and used that to create all of the MARC records and items.  Now
> it is time to migrate all of the data over to a real server set up by our
> IT department.  The problem is that none of the items are importing into
> the new Koha instance.
>
> While doing the staging of the MARC records I can see that it has found
> ~1300 MARC records and slightly more item records.  But none of the items
> are showing up when searching (even allowing a long delay for the zebra
> index to get rebuilt).
>
> When the IT guys set up the new server they did not use the exact same
> library branch name, etc, as I did in my testing.  Could Koha be ignoring
> the items because of this mismatch?  Is there a way to make Koha import
> these items even if the 952$a and 952$b subfields don't quite line up?
>
> Thanks,
>
> Jennifer Perry
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