[Koha] Posting Troubleshooting Questions on Mailing Lists

Elaine Bradtke eb at efdss.org
Tue Sep 30 05:24:53 NZDT 2014


I make an effort to include the Koha version (and know where to find it)
But as the non technical half of the team, I'm not so sure I could tell you
what the install method is.
It is often the librarians who discover the problem in their day to day
working. If you ask for this information, please let us know where to find
it.
Thanks

On Mon, Sep 29, 2014 at 4:23 PM, Fridolin SOMERS <
fridolin.somers at biblibre.com> wrote:

> +1
> Very usefull indeed : Koha version and install method at least
>
> Le 29/09/2014 14:59, Mark Tompsett a écrit :
>
>  Greetings,
>>
>> Arslan Farooq wrote:
>>
>>> I was wondering if we should add a note/paragraph/section
>>> on our "Mailing Lists" page
>>> (http://koha-community.org/support/koha-mailing-lists/)
>>> requesting users to always mention their Koha version,
>>> install method, Linux distribution and version etc
>>> when they ask a troubleshooting question.
>>>
>>
>> +1 I think it is a great idea. However...
>>
>>
>> Arslan Farooq wrote:
>>
>>> It'll be useful, no?
>>>
>>
>> Owen Leonard wrote:
>>
>>> It probably won't help, but it can't hurt to try.
>>>
>>
>> I share Owen's doubt about people actually reading it and following
>> through with providing enough details up front.
>>
>>
>> GPML,
>> Mark Tompsett
>> _______________________________________________
>> Koha mailing list  http://koha-community.org
>> Koha at lists.katipo.co.nz
>> http://lists.katipo.co.nz/mailman/listinfo/koha
>>
>
> --
> Fridolin SOMERS
> Biblibre - Pôles support et système
> fridolin.somers at biblibre.com
>
> _______________________________________________
> Koha mailing list  http://koha-community.org
> Koha at lists.katipo.co.nz
> http://lists.katipo.co.nz/mailman/listinfo/koha
>



-- 
Elaine Bradtke
Data Wrangler
VWML
English Folk Dance and Song Society | http://www.efdss.org
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