[Koha] Posting Troubleshooting Questions on Mailing Lists

Mark Tompsett mtompset at hotmail.com
Tue Sep 30 01:59:48 NZDT 2014


Arslan Farooq wrote:
> I was wondering if we should add a note/paragraph/section
> on our "Mailing Lists" page
> (http://koha-community.org/support/koha-mailing-lists/)
> requesting users to always mention their Koha version,
> install method, Linux distribution and version etc
> when they ask a troubleshooting question.

+1 I think it is a great idea. However...

Arslan Farooq wrote:
> It'll be useful, no?

Owen Leonard wrote:
> It probably won't help, but it can't hurt to try.

I share Owen's doubt about people actually reading it and following through 
with providing enough details up front.

Mark Tompsett 

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