[Koha] email delivery problem

[Vinod Kumar Mishra]

Dear All,

I have restore the backup from one Koha machine to another but observed that while sending auto email for checkin, checkout some time mail does not pickup the issued books details but it sends the massage written in format of mail.

for example

Dear Patron,

The following books is check out in your name:

----------

Book details are missing.

Kindly let me know the solution and reason for this problem, however some time it sends email correctly.

thanking You.

With regards,
Vinod Kumar Mishra,
Assistant Librarian,
(Library In-Charge)
Biju Patnaik Central Library,
NIT Rourkela,
Mob:91+9439420860
    91+6612462103 (O)
email: vinod_librarian at rediffmail.com
     : mishravk79 at gmail.com