[Koha] Introduction and Support Request

[David Hale]

Hello All,

My name is David Hale, I am an IT Admin for a small charter high school in
Utah, USA. I started here in this position about 4 months ago and the Admin
prior setup a Koha server for our library system. The System is running on
our win 2003 server, in a Virtual box VM with Ubuntu 10.04. The only
instructions that were left to me regarding this system were to boot it,
and it would take care of the rest. That was the case for the final two
weeks of last school year, but i haven't been able to get it to come up
this year, and I am unable to see what might be causing the issue. The VM
has an IP address, IT pings our Default Gateway, so I know the networking
is functioning, but all I seem to get is a VM with a Koha desktop
background. I cannot find any reference to a server application nor do I
see any database file.

I am wholly unfamiliar with the nature of the application, so I am hoping
for some enlightenment on how this operates, how I can verify that the
database of out Library is still in the VM machine, and where I can try and
activate the server software to give access to the students. If it is
feasible, I would like to backup the database, and I could re-setup the VM
and import the database into the new machine.

My thanks in advance, and please tell me if this is the right place to be
asking these questions, I am sorry for my ignorance.

Thanks
David Hale

-- 
David Hale
Technology Director
Fast Forward Charter High School
435-713-2455 ext 230