[Koha] Competing patron messages

[Lola McKee]

Great example!

On Wed, May 23, 2012 at 7:08 AM, Nicole Engard <nengard at gmail.com> wrote:

> What if you want to let the patron know that you have their signed
> Internet Policy on file.  You put that in the opac note so you see it
> and they see it and it's not the kind of thing you want to get deleted
> accidentally with the messages.
>
> Nicole
>
> On Tue, May 22, 2012 at 4:44 PM, Liz Rea <lrea at nekls.org> wrote:
> > I follow the bit about the Staff note - both methods should probably
> stay.
> >
> > What about the OPAC note?
> >
> > Is there a benefit to having both OPAC note/messaging features? They
> seem redundant to me.
> >
> > Liz Rea
> > lrea at nekls.org
> >
> >
> >
> > On May 22, 2012, at 2:57 PM, Lola McKee wrote:
> >
> >> I agree with Jane. We use both places for notes now that we have that
> >> option. The checkout message area is used for temporary messages that
> get
> >> deleted once action has taken place per the message and the circulation
> >> note area we use for permanent messages.
> >>
> >> On Tue, May 22, 2012 at 2:44 PM, Wagner, Jane <jwagner at liblime.com>
> wrote:
> >>
> >>> The distinction I've always made is that the notes in the patron record
> >>> are for permanent or semi-permanent info -- "Johnny has his parents'
> >>> permission to check out games and DVDs" etc.  The messages option is
> for
> >>> more ephemeral data, like "need to check address next time you're in
> the
> >>> library."
> >>>
> >>> I think there's a place for both types of messages.  It's a lot easier
> to
> >>> delete the messages, so I wouldn't want to rely on keeping needed
> >>> information there.
> >>>
> >>> Jane Wagner
> >>> Senior Project Manager
> >>> LibLime, a division of PTFS
> >>> Content Management and Library Solutions
> >>> 11501 Huff Court
> >>> North Bethesda, MD  20895
> >>> (301) 654-8088 x 151
> >>> jwagner at liblime.com
> >>>
> >>>
> >>> -----Original Message-----
> >>> From: koha-bounces at lists.katipo.co.nz
> >>> [mailto:koha-bounces at lists.katipo.co.nz] On Behalf Of Owen Leonard
> >>> Sent: Tuesday, May 22, 2012 3:29 PM
> >>> To: koha
> >>> Subject: [Koha] Competing patron messages
> >>>
> >>> We currently have two different ways to add messages to a patron's
> >>> record: You can add an "OPAC note" or "Circulation note" when editing
> >>> the patron record, or you can add a "Message" from the checkout
> >>> screen.
> >>>
> >>> Is there any reason to continue to offer these two options?
> >>>
> >>> I propose that we eliminate the notes which are stored in the
> >>> borrowers table and migrate them to the messages table. Since the
> >>> messages table includes the library where the message was set, we
> >>> could add the patron's home library as the message's originating
> >>> library.
> >>>
> >>> Are there reasons why libraries are choosing to set messages via the
> >>> patron edit interface rather than the circulation interface?
> >>>
> >>> -- Owen
> >>>
> >>> --
> >>> Web Developer
> >>> Athens County Public Libraries
> >>> http://www.myacpl.org
> >>> _______________________________________________
> >>> Koha mailing list  http://koha-community.org
> >>> Koha at lists.katipo.co.nz
> >>> http://lists.katipo.co.nz/mailman/listinfo/koha
> >>> _______________________________________________
> >>> Koha mailing list  http://koha-community.org
> >>> Koha at lists.katipo.co.nz
> >>> http://lists.katipo.co.nz/mailman/listinfo/koha
> >>>
> >>
> >>
> >>
> >> --
> >> Thanks,
> >>
> >> Lola McKee
> >>
> >> Tech Systems Specialist
> >> Salina Public Library
> >> 785-825-4624 Ext. 239
> >>
> >> Until you spread your wings,
> >> You will have no idea how far you can fly!
> >> _______________________________________________
> >> Koha mailing list  http://koha-community.org
> >> Koha at lists.katipo.co.nz
> >> http://lists.katipo.co.nz/mailman/listinfo/koha
> >
> > _______________________________________________
> > Koha mailing list  http://koha-community.org
> > Koha at lists.katipo.co.nz
> > http://lists.katipo.co.nz/mailman/listinfo/koha
>



-- 
Thanks,

Lola McKee

Tech Systems Specialist
Salina Public Library
785-825-4624 Ext. 239

Until you spread your wings,
You will have no idea how far you can fly!