[Koha] Competing patron messages

[Lola McKee]

I agree with Jane. We use both places for notes now that we have that
option. The checkout message area is used for temporary messages that get
deleted once action has taken place per the message and the circulation
note area we use for permanent messages.

On Tue, May 22, 2012 at 2:44 PM, Wagner, Jane <jwagner at liblime.com> wrote:

> The distinction I've always made is that the notes in the patron record
> are for permanent or semi-permanent info -- "Johnny has his parents'
> permission to check out games and DVDs" etc.  The messages option is for
> more ephemeral data, like "need to check address next time you're in the
> library."
>
> I think there's a place for both types of messages.  It's a lot easier to
> delete the messages, so I wouldn't want to rely on keeping needed
> information there.
>
> Jane Wagner
> Senior Project Manager
> LibLime, a division of PTFS
> Content Management and Library Solutions
> 11501 Huff Court
> North Bethesda, MD  20895
> (301) 654-8088 x 151
> jwagner at liblime.com
>
>
> -----Original Message-----
> From: koha-bounces at lists.katipo.co.nz
> [mailto:koha-bounces at lists.katipo.co.nz] On Behalf Of Owen Leonard
> Sent: Tuesday, May 22, 2012 3:29 PM
> To: koha
> Subject: [Koha] Competing patron messages
>
> We currently have two different ways to add messages to a patron's
> record: You can add an "OPAC note" or "Circulation note" when editing
> the patron record, or you can add a "Message" from the checkout
> screen.
>
> Is there any reason to continue to offer these two options?
>
> I propose that we eliminate the notes which are stored in the
> borrowers table and migrate them to the messages table. Since the
> messages table includes the library where the message was set, we
> could add the patron's home library as the message's originating
> library.
>
> Are there reasons why libraries are choosing to set messages via the
> patron edit interface rather than the circulation interface?
>
>  -- Owen
>
> --
> Web Developer
> Athens County Public Libraries
> http://www.myacpl.org
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-- 
Thanks,

Lola McKee

Tech Systems Specialist
Salina Public Library
785-825-4624 Ext. 239

Until you spread your wings,
You will have no idea how far you can fly!