[Koha] Issue with HOLDS

[James Ghiorzi]

Hi Steven,

Make sure you have a rule set up that includes all patron types and all item types in your circulation and fine rule settings.  Circulation and fine rule settings can be found under the administration hyper-text link, and you'll need to log into Koha using an account that has administration level privileges.

Hope that helps,

James Ghiorzi
Library Assistant II
San Benito County Free Library
470 Fifth St.
Hollister, CA 95023
(831) 636-4107

________________________________________
From: koha-bounces at lists.katipo.co.nz [koha-bounces at lists.katipo.co.nz] On Behalf Of Steven Nickerson [snicker1 at maine.rr.com]
Sent: Thursday, May 03, 2012 12:51 PM
To: koha at lists.katipo.co.nz
Subject: [Koha] Issue with HOLDS

Hello everyone,

   We're using Koha 3.2.2 and have the "AllowOnShelfHolds" setting set to
Allow, but we are unable to place a HOLD on anything that is currently on
the shelf.  Every attempt yields "Sorry, none of these items can be placed
on hold.".  We can place a hold on any item currently checked out however.
Would anyone have any ideas of where I should look to get this working?
We'd like patrons to be able to search from home a place a HOLD that we then
get emailed to us and we will set it aside for them in the library to pick
up.



Thanks!

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