[Koha] Troubleshooting Search Issue

[Pamela Bidwell]

Dear Cody,

Well, I'm not an expert, but this does sound like the same Zebra indexing issue we have been struggling with. 

When you search in the Catalogue, do you get "No results found," but directly under that see the items listed under: "Biblios in reservoir." 

If you run the same search in the OPAC, it says no results. 

If that is what you get, see these FAQ:

FAQ title: My Zebra Indexing won't work! How do I fix it? (AKA: I search for stuff and nothing comes up! Help!)
http://koha-community.org/faq/zebra-indexing-wont-work-fix-it-aka-search-stuff-up-help/

See also:

FAQ title: I have added rebuild_zebra.pl -b -a -z in crontab, however, new entries are not indexed and cannot be found. I have to reindex everything each time with rebuild_zebra.pl -b -a -r. What's wrong?
http://koha-community.org/faq/added-rebuild_zebra-pl-b-a-z-crontab-however-entries-indexed-found-reindex-time-rebuild_zebra-pl-b-a-r-whats-wrong/

That is our problem, we have to rebuild the index after any new records are added. I can find those records by inserting recent biblionumbers into a search result URL, but the records cannot be found by a keyword or title search until we rebuild Zebra. 

We had to reinstall from scratch after our server died, and have had this problem ever since. I wonder how many others are still struggling with this...

Hope that helps. 

Pam Bidwell, Lecturer Library/Information Studies
School of Education
The University of the South Pacific
Laucala Campus, Suva, FIJI
Tel. (679) 323 2829
Fax: (679) 323 1528
Email: pamela.bidwell at usp.ac.fj
L/IS program website: www.usp.ac.fj/library_studies
PacLibEd discussion forum: http://staff.usp.ac.fj/mailman/listinfo/paclibed


-----Original Message-----
From: koha-bounces at lists.katipo.co.nz [mailto:koha-bounces at lists.katipo.co.nz] On Behalf Of Cody
Sent: Friday, 23 March 2012 11:53 AM
To: koha at lists.katipo.co.nz
Subject: [Koha] Troubleshooting Search Issue

First of all, thanks to the community here, it has been an invaluable resource in helping me to install koha, and in getting everything off the ground.  

My problem exists in using the general search feature.  I have no problem searching through the cataloging functions.  Zebra seems to be completely fine working there, as it can do the Z39.50 searches, as well as search through my uploaded MARC files. 

The problem is, when I keyword or title search, or even barcode search through the main Search function (url ending in search.pl), I continually get "No Results Found".

The items exist when I pull them up manually by barcode for instance, as in the checkin/checkout sections, or when I view the items attached to a MARC entry.

Obviously my problem isn't specific enough for anyone to give a specific answer.
 I'm wondering if given my abilities to search through the Catalog functions, if anyone might be able to tell me where to begin searching out the solution to this problem.  I guess I don't know enough about how search.pl works, to start troubleshooting.  

Specifically, I'm wondering if there are error logs that I might be able to search through.  Zebra?  MySQL?  Apache?  (Apache just shows deprecated memcache errors, but no errors regarding searches specifically).

Thank you!!

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