[Koha] Software error: when trying to open Koha web installer

Chris Cormack chrisc at catalyst.net.nz
Fri Jul 13 22:27:42 NZST 2012


* jackymasibo (jmasibo at gmail.com) wrote:
> hi guys i have installed koha but now when i try to connect to its web
> installer so that i can finish up the configurations i get the following
> errorSoftware error:
> 
> Access denied for user 'admin'@'localhost' (using password: YES) at
> /usr/share/koha/lib/C4/Context.pm line 758.
> Compilation failed in require at /usr/share/koha/lib/C4/Auth.pm line 31.
> BEGIN failed--compilation aborted at /usr/share/koha/lib/C4/Auth.pm line 31.
> Compilation failed in require at
> /usr/share/koha/intranet/cgi-bin/mainpage.pl line 25.
> BEGIN failed--compilation aborted at
> /usr/share/koha/intranet/cgi-bin/mainpage.pl line 25.
> 
> For help, please send mail to the webmaster (webmaster at LIBRARY), giving
> this error message and the time and date of the error.
> 
> 
It looks to me like the user in your koha-conf.xml doesn't have
permission to connect to the database.

How did you install? You probably need to fix the mysql permissions

Chris

-- 
Chris Cormack
Catalyst IT Ltd.
+64 4 803 2238
PO Box 11-053, Manners St, Wellington 6142, New Zealand


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