[Koha] Why are our borrowers being restricted?

[Tim Hannah]

Ah, I feel slightly silly, but better for having asked.

Thanks Jared, (and Katrin & Chris). It's obvious, when you look at it right.

Cheers

-----Original Message-----
From: Chris Cormack [mailto:chrisc at catalyst.net.nz] 
Sent: Tuesday, 14 August 2012 9:41 a.m.
To: Jared Camins-Esakov
Cc: Tim Hannah; Koha at lists.katipo.co.nz
Subject: Re: [Koha] Why are our borrowers being restricted?

* Jared Camins-Esakov (jcamins at cpbibliography.com) wrote:
> Tim,
> 
> Restrictions are put in place about 5 minutes before emailed overdue
> > notices are received, so guessing it's the same process.
> >
> > Overdue notice/status triggers Restrict column is unchecked.
> > Preference OversBlockCirc is set to Don't block
> > All fines are set to 0.00, MaxFine is set to 0.00. Maxoutstanding and
> > Noissuescharge is set to 100.00.
> >
> > Anyone see any obvious preferences we may have missed that could be
> > causing this?
> >
> 
> It's not exactly "obvious," but could you check the Overdue notice/status
> triggers again, and make sure that you either don't have overdue triggers
> for any libraries other than the default library, or that *none* of them
> have the Restrict box checked?
> 
> Also, when you say "restricted," what is the exact message you are getting
> when you go to check out books to this patron? (or, if you are noticing the
> restriction in another context, where exactly do you notice the
> restrictions)
> 
Ah ha!

Thank you Jared!

Tim, if you go to Overdue notice/status triggers and switch the
library drop down from All, to Ministry of Education.

I bet you have restrict switched on there.

Chris
-- 
Chris Cormack
Catalyst IT Ltd.
+64 4 803 2238
PO Box 11-053, Manners St, Wellington 6142, New Zealand




----------------------------------------------------------------------------
DISCLAIMER:
This e-mail (including attachments) may contain information which is  
confidential or legally privileged and may not reflect the Ministry of  
Education's view.  The Ministry is not responsible for changes made to this  
email after we've sent it. If you have received this e-mail by mistake, please  
reply to the Ministry immediately and delete both messages.
Thank you.