[Koha] Can't tick "item due" box in Patron messaging preferences

[Fischer, Katrin]

Hi Sonia,

yes, item due notices are sent out on the due date - so not the same as overdue notices, only an additional reminder for the patron to return the book.

You can set up overdue notices under tools > overdue notice/status triggers. Next step then is setting up a cronjob for overdue_notices.pl. There are lots of options for that script. If you want it to use the notice triggers you have defined in Koha you have to use -t. Overdue_noties.pl generates the messages and writes them into your message_queue table, process_message_queue.pl is needed to send them to the patrons.

Hope that helps,

Katrin


-----Ursprüngliche Nachricht-----
Von: koha-bounces at lists.katipo.co.nz im Auftrag von Sonia P.
Gesendet: Mo 13.08.2012 07:30
An: koha at lists.katipo.co.nz
Betreff: Re: [Koha] Can't tick "item due" box in Patron messaging preferences
 

Hello everyone

(not sure you ever received my previous message, as I received a delivery failure email...)

I just realised one thing...  "item due" in the default messaging preferences of a patron category is 
NOT about overdue items, is it?  I didn't realise it was two different 
things.  So there is nothing to do in the messaging preferences to 
enable overdue items notices... ?  If I run a SQL query on the database, I can see that some people have a "1" set for overduenoticerequired, which is good, but then I really don't know why they don't receive it...

Cheers,

Sonia. 		 	   		  
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