[Koha] some overdue messages not sending

[Lesley Kimball]

Hi everyone,

  I know that most of our e-mail overdue notices are going out -- I can see
them listed in patron's messaging/notices and sometimes people reply or tell
us they've gotten the e-mail.  But, I have one patron who should be getting
e-mails and he hasn't and there isn't anything in his messaging/notices.
When there is an incorrect e-mail address Koha still sends a message but
then I get the bounce-back.  In this case there is nothing at all.   Has
anyone run into this before?  

 

We are using 3.4

 

Thanks,

Lesley

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
You see, I don't believe that libraries should be
drab places where people sit in silence, and that's
been the main reason for our policy of employing
wild animals as librarians.
   -- Monty Python, "Gorilla Librarian" sketch
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Lesley Kimball
Director
Wiggin Memorial Library
Stratham, NH
 <mailto:Director at WigginML.org> Director at WigginML.org

 

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