[Koha] trouble placing hold on book

Bob Birchall bob at calyx.net.au
Thu Mar 10 00:23:28 NZDT 2011

Hi Shelley,

What version of Koha are you using?

Check your circulation rule - how many holds are allowed for that 
category of patron?  What is the holds policy for that library?

Also check the following circulation system preferences to be sure they 
have the value you want:
- CircControl
- HomeorHoldingBranch
- all of the preferences under the heading Holds Policy

Hope that helps,
Bob Birchall

On 09/03/11 09:01, Shelley & Kurt Kemperman wrote:
> I tried and failed to place a hold on a book today.  The book was
> already checked out and I wanted to place a hold so that when it was
> checked in, our volunteer would be alerted.  I went to the book
> record, clicked place hold, then entered the student's number.  I
> received the message "no copies are available to be placed on hold".
> Well of course not, if there was a copy available, I wouldn't need to
> place a hold - lol.  Why can't I place the hold?
> Thanks, Shelley
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Bob Birchall
Calyx Group Pty Limited

Mob: 0414 796 988
Email: bob at calyx.net.au
Web: www.calyx.net.au

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