[Koha] trouble placing hold on book
Bob Birchall
bob at calyx.net.au
Thu Mar 10 00:23:28 NZDT 2011
Hi Shelley,
What version of Koha are you using?
Check your circulation rule - how many holds are allowed for that
category of patron? What is the holds policy for that library?
Also check the following circulation system preferences to be sure they
have the value you want:
- CircControl
- HomeorHoldingBranch
- all of the preferences under the heading Holds Policy
Hope that helps,
Bob Birchall
CALYX
On 09/03/11 09:01, Shelley & Kurt Kemperman wrote:
> I tried and failed to place a hold on a book today. The book was
> already checked out and I wanted to place a hold so that when it was
> checked in, our volunteer would be alerted. I went to the book
> record, clicked place hold, then entered the student's number. I
> received the message "no copies are available to be placed on hold".
> Well of course not, if there was a copy available, I wouldn't need to
> place a hold - lol. Why can't I place the hold?
>
> Thanks, Shelley
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--
Bob Birchall
Director
Calyx Group Pty Limited
Mob: 0414 796 988
Email: bob at calyx.net.au
Web: www.calyx.net.au
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