[Koha] Error appearing upon scanning/entering Barcodes - PLEASE HELP!!!

[Liz Rea]

I should add that collections over 10k, we usually really recommend using Zebra for indexing.

As a data point for you, I have run a functioning library with 8k or so records with zebra on a P4 with 1G of RAM. So, zebra isn't *that* big of a hog. You could do it on very modest hardware.

Liz Rea
lrea at nekls.org



On Aug 30, 2011, at 9:56 AM, Liz Rea wrote:

> Sending your response to the list so they can all see it. :)
> 
> I suspect that your problem lies in your current NoZebra configuration. I'm not sure what to tell you to do since you *want* to keep using your NoZebra. 
> 
> Any thoughts out there?
> 
> Liz Rea
> lrea at nekls.org
> 
> <email_signature.jpeg>
> 
> On Aug 30, 2011, at 9:44 AM, Joel Harbottle wrote:
> 
>> Hi Liz,
>> 
>> Thankyou for your reply.
>> 
>> We are running our Koha system on:
>> 
>>     Operating System: Linux Debian
>>     Koha Version:         3.4.4
>>     Install Type:            Upgraded Install
>>     Zebra?:                     ‘NoZebra’ set
>>     Results in OPAC:    Yes, results are retrieved upon searching the OPAC.
>>     Translation:             No
>> 
>> Yes, I have edited a Bibliographic Frameworks (just adding a couple MARC Tags and edited a MARC Tag), but no modifications which could break anything to do with the entry and use of barcodes.
>> 
>> Apart from the current problems with this error appearing upon scanning/entering barcodes, the rest of our Koha installation is working as per perfectly normal.
>> 
>> Our database contains approximately 13,600 Bibliographic records, and we decided to not utilise Zebra, as our Koha server doesn’t have enough power to be able to run both Koha and Zebra together.
>> 
>> I hope this helps in some form.
>> 
>> I hope your able to provide me with some insight on how to fix this problem.
>> 
>> Many thanks! 
>> 
>> Kindest Regards,
>> Joel
>> 
>> 
>> From: Liz Rea <lrea at nekls.org>
>> Date: Tue, 30 Aug 2011 09:08:46 -0500
>> To: Joel Harbottle <Joel.Harbottle at hotmail.com.au>
>> Cc: Koha List <koha at lists.katipo.co.nz>
>> Subject: Re: [Koha] Error appearing upon scanning/entering Barcodes - PLEASE HELP!!!
>> 
>> Joel,
>> Sorry to hear you're having trouble. I have a few questions, if you don't mind.
>> 
>> What operating system are you running Koha on?
>> Which minor release of 3.4 (the last digit is important)?
>> Is this a new install or an upgraded install?
>> If it is an upgraded install, was the previous install running with the zebra indexer or with the nozebra preference set?
>> If it's Zebra, have you done a full reindex? (/home/koha/kohaclone/misc/migration-tools/rebuild_zebra.pl -b -v)
>> Do you get results when you search?
>> Are you using a translation?
>> Have you changed or edited your bibliographic frameworks?
>> 
>> The answers to these questions will help us figure out where to begin suggesting fixes for you. 
>> 
>> Thanks!
>> 
>> Liz Rea
>> lrea at nekls.org
>> 
>> <image.jpg>
>> 
>> On Aug 30, 2011, at 2:03 AM, Joel Harbottle wrote:
>> 
>>> Hi All,
>>> 
>>> I’m having a problem with Koha and the scanning/entering of Item and Patron Barcodes.
>>> 
>>> Whenever you scan/enter a barcode or patron barcode in any module of Koha (Acquisitions, Cataloguing, Circulation [Checkin/Out], Serials, etc.) the following error will appear and Koha won’t perform the action you require it to do, e.g. Checkout or Checkin an item, or attach an item to a Bibliographic record.
>>> 
>>> 
>>> Software error:
>>> 
>>> Can't call method "subfield" on an undefined value at /home/koha/kohaclone/C4/Biblio.pm line 2880.
>>> For help, please send mail to the webmaster (webmaster at koha), giving this error message and the time and date of the error.
>>> 
>>> 
>>> Has someone out in the Koha Community had this problem and know of a solution to fix it!
>>> 
>>> At present, our system is on Koha 3.4.
>>> 
>>> Thankyou in advance for your assistance.
>>> 
>>> Kindest Regards,
>>> Joel
>>> _______________________________________________
>>> Koha mailing list  http://koha-community.org
>>> Koha at lists.katipo.co.nz
>>> http://lists.katipo.co.nz/mailman/listinfo/koha
>> 
>> 
> 

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