[Koha] Error appearing upon scanning/entering Barcodes - PLEASE HELP!!!

[Liz Rea]

Joel,
Sorry to hear you're having trouble. I have a few questions, if you don't mind.

What operating system are you running Koha on?
Which minor release of 3.4 (the last digit is important)?
Is this a new install or an upgraded install?
If it is an upgraded install, was the previous install running with the zebra indexer or with the nozebra preference set?
If it's Zebra, have you done a full reindex? (/home/koha/kohaclone/misc/migration-tools/rebuild_zebra.pl -b -v)
Do you get results when you search?
Are you using a translation?
Have you changed or edited your bibliographic frameworks?

The answers to these questions will help us figure out where to begin suggesting fixes for you. 

Thanks!

Liz Rea
lrea at nekls.org



On Aug 30, 2011, at 2:03 AM, Joel Harbottle wrote:

> Hi All,
> 
> I’m having a problem with Koha and the scanning/entering of Item and Patron Barcodes.
> 
> Whenever you scan/enter a barcode or patron barcode in any module of Koha (Acquisitions, Cataloguing, Circulation [Checkin/Out], Serials, etc.) the following error will appear and Koha won’t perform the action you require it to do, e.g. Checkout or Checkin an item, or attach an item to a Bibliographic record.
> 
> 
> Software error:
> 
> Can't call method "subfield" on an undefined value at /home/koha/kohaclone/C4/Biblio.pm line 2880.
> For help, please send mail to the webmaster (webmaster at koha), giving this error message and the time and date of the error.
> 
> 
> Has someone out in the Koha Community had this problem and know of a solution to fix it!
> 
> At present, our system is on Koha 3.4.
> 
> Thankyou in advance for your assistance.
> 
> Kindest Regards,
> Joel
> _______________________________________________
> Koha mailing list  http://koha-community.org
> Koha at lists.katipo.co.nz
> http://lists.katipo.co.nz/mailman/listinfo/koha

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