[Koha] Holds not working on Staff client

[Chris Hobbs]

  Another cry for help :-)

On 9/15/10 5:15 PM, Chris Hobbs wrote:
> We're running 3.00.05.
>
> When clicking on the link for Holds from the Catalog detail page, 
> nothing happens. The browser wheel spins, and about 5 minutes we get 
> the errors listed below.
>
> Placing holds works great from OPAC, and checking in a held item works 
> as well (pops a warning, prints a slip, etc.).
>
> The Apache log file entry doesn't get written until the error below 
> gets sent to the browser. Here is the log file entry:
>
> koha:8080 206.210.224.74 - - [15/Sep/2010:16:52:20 -0700] "GET 
> /cgi-bin/koha/reserve/request.pl?biblionumber=78399 HTTP/1.1" 504 538 
> "http://koha.nhusd.k12.ca.us:8080/cgi-bin/koha/catalogue/detail.pl?biblionumber=78399" 
> "Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.9) 
> Gecko/20100824 Firefox/3.6.9"
>
> Koha error log reports:
>
> [Wed Sep 15 16:57:47 2010] [warn] [client 206.210.224.74] Timeout 
> waiting for output from CGI script 
> /usr/share/koha/intranet/cgi-bin/reserve/request.pl, referer: 
> http://koha.nhusd.k12.ca.us:8080/cgi-bin/koha/catalogue/detail.pl?biblionumber=78399
> [Wed Sep 15 16:57:47 2010] [error] [client 206.210.224.74] Script 
> timed out before returning headers: request.pl, referer: 
> http://koha.nhusd.k12.ca.us:8080/cgi-bin/koha/catalogue/detail.pl?biblionumber=78399
>
> Any ideas on how to troubleshoot this?
>
> Thanks,
>
> -- 
> Chris Hobbs
> Director, Technology
> New Haven Unified School District
> -- This message has been checked by ESVA and is believed to be clean.
>
>
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-- 
Chris Hobbs
Director, Technology
New Haven Unified School District

--
This message was scanned by ESVA and is believed to be clean.

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