[Koha] Fwd: [oss4lib-discuss] OSS-ILS Survey

[Nicole Engard]

I thought some of you may be interested in this.


---------- Forwarded message ----------
From: Vandana Singh <utk.ils.research at gmail.com>
Date: Wed, Mar 3, 2010 at 5:06 PM
Subject: [oss4lib-discuss] OSS-ILS Survey
To: oss4lib-discuss at lists.sourceforge.net


As part of an IMLS funded Early Career Research Grant, Dr. Vandana
Singh (Assistant Professor, School of Information Sciences at
University of Tennessee-Knoxville) is working on a 3 year research
project that will compare the technical support for Open Source
Integrated Library Systems with proprietary Integrated Library
Systems.

In phase 1 of this research project, we are collecting data regarding
the expectations of librarians for technical support and the available
channels of technical support. We will identify the expectations of
librarians about technical support for ILS (both open source software
and proprietary software). And, we will assess the effectiveness of
the current channels and processes for technical support in satisfying
the expectations of the librarians.

At this stage, we are looking for participants interested in
contributing to this study. If you would be willing to participate in
the study that would be greatly appreciated.

If you are interested in the general description and progress of the
project, or would like to take the survey, you can find more
information at: http://ossresearch.cci.utk.edu/. You can also direct
any queries or suggestions to utk.ils.research at gmail.com with "ILS
Survey" in the subject line.

We look forward to our contributions!

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