[Koha] Fwd: [Web4lib] Request to participate in 2010 Library Technology Guides automation survey

[Ian Walls]

Marshall,


First off, thanks for putting out this survey, and maintaining this
database.  It's a great tool for libraries.

Secondly, I completely agree with the idea of splitting product and support
company.  This would not only allow for products with multiple possible
support options (Koha and Evergreen), but also support companies with
multiple ILS products.  I think it's good data design.  I'd happily help
with the database architecture and scripting work, if you need some extra
hands to make that happen.

In my experience, a library or consortia contracting with multiple support
companies simultaneously is pretty rare, but it can happen in certain
instances.  Perhaps they purchase hosting and support from one company, and
development from another.  When I was at NYU Health Sciences Libraries, we
were an independent Koha installation, but we purchased training from
ByWater Solutions.  In other these cases, I'm talking about buying different
kinds of service from different vendors; I don't think anyone would want the
logistical headache of buying support services from two separate companies
at the same time.  So if you're just tracking support services, allowing for
multiple vendors probably wouldn't be worth the time to add.

Best wishes,


-Ian

On Fri, Dec 10, 2010 at 8:10 AM, Breeding, Marshall <
marshall.breeding at vanderbilt.edu> wrote:

> MJ,
>
> Does the 2010 edition split ILS from suppliers yet?  I think we advised our
> libraries to list as "Koha - Independent" last year in order to avoid the
> "not enough responses" silliness.  Also, we're not the sole support provider
> to some of our libraries.
>
> -With Koha, unlike the other ILS products, I have an association between
> the product and the support provider.  I'm open to either aggregating them
> together or to treat the ILS / Vendor pairs separately.   I've already had
> one inquiry suggesting that they not be aggregated.
>
> How common is it that a library will sign with multiple support vendors for
> Koha support?  I'm not aware that this is a common arrangement at all.
>
>
> Is there an Independent option for RFID?
>
> -This survey does not address RFID products.  I've recently added RFID
> products and vendors to what lib-web-cats tracks, but there is not
> sufficient data to support this kind of a survey yet.  There are many
> categories of products libraries use for technology support, this one
> focuses on the ILS and discovery products.
>
> Are the anonymised responses available under Creative Commons BY, ODbL or
> other broadly FOSS terms?
>
> -No.  I publish the statistics as openly as I can, including the redacted
> comments.  I reveal the totals of all numeric responses.   It would be a
> great deal of work to sanitize the data in a way that would ensure the
> privacy of respondents.
>
> Can someone help me get a reply from Marshall Breeding? ;-)
>
> -Yes. I responded.  Just like I did last year to your concerns.
>
> -I do hope that all libraries running Koha will respond to the survey.
>  Many libraries are considering moving to open source ILS products and they
> deserve to benefit from the knowledge of the libraries that have already
> implemented Koha.
>
> Best regards,
>
> -marshall
>
>
> Marshall Breeding
> Editor, Library Technology Guides
> http://www.librarytechnology.org
> marshall.breeding at librarytechnology.org
> http://twitter.com/mbreeding
>
>
>
>
>
> -----Original Message-----
> From: koha-bounces at lists.katipo.co.nz [mailto:
> koha-bounces at lists.katipo.co.nz] On Behalf Of MJ Ray
> Sent: Friday, December 10, 2010 5:49 AM
> To: koha at lists.katipo.co.nz
> Subject: Re: [Koha] Fwd: [Web4lib] Request to participate in 2010 Library
> Technology Guides automation survey
>
> > Please respond to the 2010 library automation perceptions survey.
> > This page describes how to participate:
> >  http://www.librarytechnology.org/blog.pl?ThreadID=184&BlogID=1
>
> Does the 2010 edition split ILS from suppliers yet?  I think we advised our
> libraries to list as "Koha - Independent" last year in order to avoid the
> "not enough responses" silliness.  Also, we're not the sole support provider
> to some of our libraries.
>
> Is there an Independent option for RFID?
>
> Are the anonymised responses available under Creative Commons BY, ODbL or
> other broadly FOSS terms?
>
> Can someone help me get a reply from Marshall Breeding? ;-)
>
> Regards,
> --
> MJ Ray (slef), member of www.software.coop, a for-more-than-profit co-op.
> Past Koha Release Manager (2.0), LMS programmer, statistician, webmaster.
> In My Opinion Only: see http://mjr.towers.org.uk/email.html
> Available for hire for Koha work http://www.software.coop/products/koha
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>



-- 
Ian Walls
Lead Development Specialist
ByWater Solutions
Phone # (888) 900-8944
http://bywatersolutions.com
ian.walls at bywatersolutions.com
Twitter: @sekjal
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