[Koha] Fwd: manual confusion?

[Nicole Engard]

Can someone confirm whether this is true or not - it would take days
for me to test :) So if someone knows for sure if I need to make
manual edits I'd appreciate the feedback.

Thanks
Nicole C. Engard


---------- Forwarded message ----------
From: Wagner, Jane <jwagner at ptfs.com>
Date: Wed, Oct 14, 2009 at 8:40 PM
Subject: manual confusion?
To: nengard at gmail.com
Cc: "Wagner, Jane" <jwagner at ptfs.com>, "Bavousett, David" <dBavousett at ptfs.com>


Nicole, I was looking at the manual site to clarify a couple of syspref
settings, and I think a couple are mixed up:

holdCancelLength

Specify how many days after a hold has been confirmed, pulled from the
shelf and patron contacted before a hold is canceled.
Default Value: no value

The number you enter represents 'days'.  For instance, if you enter
'14', then Koha will cancel a hold and change the item's status to
'available' 14 days after the patron has been contacted to pick up the
hold.
IMPORTANT: This does not take into account a person's place in the hold
queue, if they're 200th on the list of holds, and this limit is reached,
their hold will be dropped.  If you have a big library with a lot of
holds, you may want to set this to an insanely high number of days.



ReservesMaxPickUpDelay

Define the maximum number of days that a user gets to pick up an item on
hold before Koha changes the item's status to 'available' (or assigns
the hold to the next patron on the holds list)
Default Value: 7

Enter a number (the number represents 'days')
TIP: If you don't want Koha to automatically 'do' something to items on
hold that haven't been picked up, set the value to '0' or leave blank.


My understanding is that the first one (holdCancelLength) applies to
holds that have NOT been triggered and pulled from the shelf -- it's
meant to cancel holds that have been around for a long time without ever
getting triggered.  The second one is the one that applies after the
hold has been triggered.  Can you confirm?

Jane Wagner
Library Systems Analyst
PTFS Inc.
Content Management and Library Solutions
6400 Goldsboro Road, Suite 200
Bethesda, MD  20817
(301) 654-8088 x 151
jwagner at ptfs.com